Gaming · Platform not recorded
How To Refund Games on Epic Games - Easy Guide
Original source date
Answer
Launch Epic Games Launcher: Open the Epic Games Launcher on your PC.; Access Account Settings: Click your profile icon in the top right corner and select 'Account'.; Navigate to Transactions: In the account settings, go to the 'Transactions' tab.; Review Purchases: Look through your list of game purchases to find the game you want to refund.; Check Refund Eligibility: Ensure the game has been played for less than two hours to be eligible for a refund.; Request Refund: Click on the game you want to refund and select the 'Request a Refund' option.
How to Request a Game Refund on Epic Games
Launch Epic Games Launcher: Open the Epic Games Launcher on your PC.; Access Account Settings: Click your profile icon in the top right corner and select 'Account'.; Navigate to Transactions: In the account settings, go to the 'Transactions' tab.; Review Purchases: Look through your list of game purchases to find the game you want to refund.; Check Refund Eligibility: Ensure the game has been played for less than two hours to be eligible for a refund.; Request Refund: Click on the game you want to refund and select the 'Request a Refund' option.
Selecting a Refund Reason and Checking Status
Specify Refund Reason: Choose a reason for your refund request from the provided options. This feedback helps Epic Games improve their services.; Confirm Refund Request: Confirm your request to initiate the refund process.; Track Refund Status: Monitor the progress of your refund in the 'Transactions' tab within your account settings.
Video walkthrough
If it does not work
- Can I refund any game on Epic Games?. You can request a refund for any game on Epic Games if you have played it for less than two hours and if the purchase was made within the last 14 days.
- How long does it take to get a refund from Epic Games?. The time to receive a refund varies depending on the payment method but typically occurs promptly after the refund request is processed by Epic Games.
- What should I do if I accidentally purchased a game on Epic Games?. If you accidentally purchased a game, you can immediately initiate a refund as long as the game meets the refund policy criteria (played less than two hours and purchased within 14 days).
- Can I refund a game gifted to me on Epic Games?. Refunds are typically available for the original purchaser only. If a game was gifted to you, the person who bought the game must request the refund.
- Will deleting the Epic Games Launcher affect my refund request?. Deleting the Epic Games Launcher does not affect your refund request. Refunds are processed based on your account's transaction history, not the software on your PC.