How To Refund Games on Epic Games - Easy Guide
Introduction
Navigating the digital world of gaming sometimes means changing your mind about a purchase, and knowing how to navigate refunds is essential. In this easy-to-follow guide, I'll unravel the steps to refund games on the Epic Games platform, a process that, while straightforward, comes with specific conditions. We'll explore the intricacies of transaction reviews and the criteria for refund eligibility, ensuring you're equipped with the knowledge to make informed decisions about your gaming investments. Whether you're rethinking a recent purchase or just want to understand your options, this guide is your go-to resource for managing your digital game library efficiently.
How to Request a Game Refund on Epic Games
Refunding a game on the Epic Games platform involves a few straightforward steps. Begin by launching the Epic Games Launcher on your PC. Then, click your profile icon in the top right corner of the screen and select 'Account' from the menu. This will open your account settings on a web browser.
On your account page, navigate to the 'Transactions' tab located on the left. Here, you'll see a comprehensive list of all your game purchases. This section allows you to review your transactions and identify the specific game you want to refund.
Keep in mind, Epic Games has specific refund policies. Primarily, a game is eligible for a refund if it has been played for no more than two hours. If your playtime exceeds this limit, the game won't qualify for a refund.
To proceed with the refund, locate the game in question within your transaction history and click on it to view more details. If your game meets the refund criteria, you will find an option to 'Request a Refund'. Clicking this will initiate the refund process for your game.
Access Epic Games account settings
Selecting a Refund Reason and Checking Status on Epic Games
Once you start the refund process on Epic Games, you'll be asked to specify a reason for your request. The platform offers an array of reasons to choose from. While your selection doesn’t majorly influence the outcome of the refund process, it serves as valuable feedback for Epic Games.
After selecting your reason for the refund, you need to confirm your request. Post-confirmation, Epic Games will begin processing your refund. The duration for the refund to reflect in your account varies based on the payment method used, but generally, it's a swift process.
To keep track of your refund’s progress, you can revisit the 'Transactions' tab under your account settings. This section will provide updates on the status of your refund once processed, ensuring you stay informed every step of the way.
Epic Games transactions
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You can request a refund for any game on Epic Games if you have played it for less than two hours and if the purchase was made within the last 14 days.
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The time to receive a refund varies depending on the payment method but typically occurs promptly after the refund request is processed by Epic Games.
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If you accidentally purchased a game, you can immediately initiate a refund as long as the game meets the refund policy criteria (played less than two hours and purchased within 14 days).
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Refunds are typically available for the original purchaser only. If a game was gifted to you, the person who bought the game must request the refund.
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Deleting the Epic Games Launcher does not affect your refund request. Refunds are processed based on your account's transaction history, not the software on your PC.
