Gaming · Platform not recorded

How to Correct the Date of Birth on an Epic Games Account

Source-checked About 10 minutes

Answer

Epic does not let you view or directly edit the stored date of birth. If your own account has an incorrect birth date, submit an Epic Support request with the correct information.

Understand the account limit

Epic states that the date of birth attached to an account cannot be viewed. There is no safe profile-setting shortcut that reveals or changes it.

Check whether the account is cabined

If the account belongs to a young player, review the parental-consent message and use the parent or guardian route. Do not enter a false age to bypass restrictions.

Open Epic Support

Sign in to the affected Epic account, open Epic Games Support, and start an account request for an incorrect date of birth. Use only Epic's official support form.

Provide the correction

State the correct date of birth and explain that the saved value is wrong. Supply additional identity information only inside Epic's authenticated support process when requested.

Wait for the account decision

Keep the support case number and follow Epic's response. Account features remain governed by the existing age and consent state until Epic completes the correction.

Video walkthrough

If it does not work

  • Parents who need help with a child's date of birth should use Epic's Parent/Guardian request path.
  • A Cabined Account becomes less restricted through parental consent or reaching the applicable age, not by editing browser data.
Sources and verification

Checked against official documentation on . Scope: Platform not recorded.

Follow the linked first-party guidance if labels differ after a platform or app update.

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