Gaming · iPhone & iPad & Android
Fix Clash of Clans Not Loading, Crashing Problem on iOS & Android
Original source date
Answer
Close Clash of Clans and all other applications running on your device. Preventing too many apps from running can fix loading issues with Clash of Clans on your device. Open up your settings application. On iOS devices, scroll down and tap on General. In your Storage settings, look up Clash of Clans. You can then select Offload App, which will get rid of the app cache. This can fix loading and crash issues with Clash of Clans. Look for the Clash of Clans app in your settings on Android devices and clear the application’s cache from here.
Close Background Apps
Close Clash of Clans and all other applications running on your device. Preventing too many apps from running can fix loading issues with Clash of Clans on your device.
Clear Clash of Clans App Cache
Open up your settings application. On iOS devices, scroll down and tap on General. In your Storage settings, look up Clash of Clans. You can then select Offload App, which will get rid of the app cache. This can fix loading and crash issues with Clash of Clans. Look for the Clash of Clans app in your settings on Android devices and clear the application’s cache from here.
Ensure enough Storage Capacity
You should also make sure that you have enough available storage left. Some mobile games write new data while in-game, and they will not load or crash when you don’t have a minimum of storage left on your mobile device.
Adjust your Date & Time Settings
If the problem persists, go back to your General settings and select Date & Time. Ensure your device is setting the time automatically. This can fix sync issues with the Clash of Clans servers.
iPhone or Android Software Update
You should also ensure your device is running the latest software update. Under Software Update, download the latest update, which will require you to restart your device, restarting all processes running on your device.
Update the Clash of Clans App
Lastly, ensure that your Clash of Clans application is current. Open your App or Google Play store and look up Clash of Clans. This will show you if the application is up to date or not.
Switch Network Connection
If you feel like the issue is related to your network connection, switch your connection from cellular to WiFi or vice versa and use a speed testing site or application such as Speedtest to see if you are using a stable network connection.
Test your Network Connection
Testing your network connection can help you determine which one of your connections is best to play Clash of Clans. You are required to have a stable connection to the internet to log in and load your village when starting up the app on your mobile device.
Video walkthrough
If it does not work
- If the current interface differs, compare it with the recorded video walkthrough.