Open the game's Settings and choose Supercell ID, then sign in with the email originally linked to the account and enter only the newest verification code. Check spam if the code is missing; after three incorrect codes, wait 24 hours before trying again.
1
Open Supercell ID
Open the Supercell game that contains the missing progress, tap Settings, then choose Supercell ID. Use the email originally linked to that game account.
Choose Log in with Supercell ID, enter the linked email address, and request a verification code once.
3
Find the newest email
Search the inbox and spam folder for Supercell ID. If several codes arrived, use only the newest one because each new request invalidates earlier codes.
4
Enter the code once
Enter the newest code in the game. Do not share it with anyone. If three codes were entered incorrectly, wait 24 hours before requesting another.
5
Confirm the correct progress
After login, verify the player name, level, and village or game progress before changing any account link.
6
Use official recovery if email access is lost
Open Settings > Help and Support in the game and contact Supercell. Provide ownership evidence only through the official support flow; never give a verification or recovery code to another person.
Video walkthrough
If it does not work
If the expected control is missing, update Supercell ID and confirm the account, platform, region, and eligibility before assuming the feature was removed.
If the action changes currency, progress, or account access, stop and use official support instead of guessing from an older label.
ⓘ Sources and verification
Checked against official documentation on . Scope: iPhone & iPad & Android.
Follow the linked first-party guidance if labels differ after a platform or app update.
