Windows 11 · Windows

Zoom Recording Not Converting - Error Fix

Original source date 19 February 2023

Answer

First, we will take a look at your Zoom audio settings. Open up Zoom, and in case you’re unable to find this window, open up your system tray and right-click the Zoom icon to access your settings.

Adjust the Zoom Audio Settings

First, we will take a look at your Zoom audio settings.

Open up Zoom, and in case you’re unable to find this window, open up your system…

Open up Zoom, and in case you’re unable to find this window, open up your system tray and right-click the Zoom icon to access your settings.

Locate your Zoom Recordings

Click on Open next to the recording file path in the Recording section.

Zoom Settings > Recording > Local Recording > Open

This will open up your file explorer containing all of your current Zoom recordin…

This will open up your file explorer containing all of your current Zoom recordings, including those that have not been converted to mp4 correctly. Right-click the non-converted file and select Open With.

Zoom Folder > Recording > Open With > More Apps

Select More Apps and then Look for another app on this PC

Select More Apps and then Look for another app on this PC.

How do you want to open this file? > Look for another app on this PC

Under File name, type %AppData% and click on Open

Under File name, type %AppData% and click on Open. Navigate to Zoom, bin and select zTscoder and click on Open. This will restart the meeting conversion, and after a few seconds, your Zoom meeting will be converted to mp4 format.

If it does not work

If the current interface differs, compare it with the recorded video walkthrough.