Windows 11 · Zoom Workplace desktop app and web portal

Change Your Zoom Display Name or Password

Source-checked 2 September 2026About 5 minutes

Answer

For your display name, open your Zoom profile in the web portal, select Edit beside your profile details, change Display Name, and save. For your password, open Profile > Sign In > Sign-In Password > Edit. If you use Apple, Google, Facebook, or company SSO to sign in, change the password with that provider instead.

Before you continue

Name or passwordThese are separate settings in your profile.
Check sign-in typeZoom may not manage the password for a linked provider.
Save and testVerify the name or sign in again before closing the old session.

Change your Zoom display name Follow Zoom's password steps

Open your Zoom profile

In the Zoom Workplace desktop app, select your profile picture, Profile, then My profile. Zoom opens the web portal in your browser.

Change the display name

Select Edit beside the profile details, change Display Name, and save. An organization administrator may restrict this field.

Verify the new name

Reopen the profile and start or join a test meeting. Check the participant list before joining an important call.

Find Sign-In Password

In the web portal's Profile page, scroll to Sign In. Beside Sign-In Password, select Edit if it is available.

Enter and save the new password

Enter the old password, then the new password twice, and save. Use a unique password that you do not reuse on another service.

Use the correct provider when Edit is missing

If you sign in with Apple, Google, Facebook, or company SSO, Zoom may not store a separate password. Change it with that provider or contact the organization's administrator.

If it does not work

If a meeting name differs from the profile, the host or meeting join screen may have set a temporary meeting-only name.
If the display-name field is locked, contact the Zoom account administrator instead of creating another account.
If you forgot a Zoom-managed password, use Zoom's official Forgot password link; never send a verification code to someone offering account help.

Sources and verification

Checked against official documentation on 2 September 2026. Scope: Zoom Workplace desktop app and web portal.

The written steps follow the current official pages linked below. The saved video is an older walkthrough and may show different labels.