How To Fix Missing Photos or Videos on iPhone - Tutorial

iOS

Introduction

Discovering that your cherished photos or videos have vanished from your iPhone can be distressing. Fortunately, there's often a straightforward fix. The key is to begin with a simple restart of your iPhone. This basic step can resolve many software glitches that might be causing your media to go missing. After the restart, check your 'My Albums' and 'Imports' folders in the Photos app for your missing items. It's also wise to explore the 'Hidden' and 'Recently Deleted' albums, as sometimes files get moved there unintentionally. With these steps, you're likely to recover your lost media.

Restart iPhone to Fix Temporary Issues

Restarting your iPhone can often resolve issues with missing photos or videos. This simple action refreshes the system and can eliminate software glitches. To restart, press and quickly release the volume up button, then the volume down button. Next, press and hold the power button until the "slide to power off" appears. Slide it to turn off your iPhone, then turn it back on. This process can help retrieve photos or videos that seemed to have disappeared.

Discover Different Albums for Videos and Photos

To locate missing photos or videos on your iPhone, check different albums within the Photos app. Sometimes, media files are sorted into specific albums, such as 'Imports' for content transferred from external sources like PCs, emails, or other apps. If you're unable to find your media in the regular albums, explore the 'Hidden' and 'Recently Deleted' folders found under the 'Utilities' section. You might need to authenticate with Face ID or your passcode to access these folders. This could reveal any accidentally hidden or deleted photos and videos.

imports folder

Photos App > Utilities > Imports

To recover hidden or deleted media on your iPhone, follow these steps:

  1. Unhide Media: If photos or videos are in the 'Hidden' folder:

    • Tap 'Select' on the top right.

    • Choose 'Select All' on the top left.

    • Tap the three dots on the bottom right and select 'Unhide'.

    • Your media will reappear in the main album.

  2. Recover Deleted Media: If they are in the 'Recently Deleted' folder:

    • Tap 'Select' on the top right.

    • Select 'Recover All' from the menu on the bottom right.

    • This will restore the media to your main album.

Remember, these actions need to be done for each specific folder individually.

recover deleted photos

Recover recently deleted photos and videos

  • Missing photos or videos can be due to accidental deletion, hiding them in folders, or software glitches. Restarting the device or checking hidden folders can often resolve this.

  • To restart, press the volume up, then down button, and hold the power button until the slide to power off appears. Slide to turn off and restart your device.

  • Imported media is stored in the 'Imports' folder, found under the 'Utilities' section in the Photos app.

  • Use the 'Hidden' or 'Recently Deleted' albums under 'Utilities' in the Photos app. Authenticate and select 'Unhide' or 'Recover All' to restore them.

  • No, restarting your iPhone won't delete any data. It simply refreshes the system processes.

 
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