iOS · iPhone & iPad
Use Face ID for App Store Downloads and Purchases
Source-checked About 10 minutes
Answer
Turn on Settings > Face ID & Passcode > iTunes & App Store. In the App Store, choose the item, double-click the side button, then use Face ID.
Confirm Face ID is already enrolled
Unlock the iPhone with Face ID and make sure the TrueDepth camera area is unobstructed. You need the device passcode to change Face ID settings, and some situations require the passcode even when Face ID normally works.
Enable App Store authentication
Open Settings > Face ID & Passcode, enter the passcode, and enable iTunes & App Store. If the switch is unavailable on a managed device or child account, review Screen Time or ask the organizer or administrator.
Start the intended transaction
Open the App Store, verify the app name, developer, age rating, price, and in-app purchase information, then tap Get, the price, or the download-again icon.
Confirm with Face ID
When the purchase sheet appears, double-click the side button and glance at the iPhone. Wait for the Face ID confirmation and Done before leaving the App Store.
Complete required password checks
The first App Store transaction, a recently changed account, or a security condition may still require the Apple Account password. Enter it only in Apple's system prompt and never disclose it to an app or website.
Verify the app and purchase account
Confirm the app begins downloading and appears on the Home Screen or App Library. If the wrong Apple Account was used for Media & Purchases, stop before buying again and review the purchase history or Family Sharing setup.
Video walkthrough
If it does not work
- If Face ID repeatedly fails, clean and uncover the TrueDepth camera, hold the iPhone at a normal viewing distance, and test device unlock. If unlock works but App Store approval does not, recheck the iTunes & App Store switch and Screen Time purchase restrictions before resetting Face ID.
Sources and verification
Checked against official documentation on . Scope: iPhone & iPad.
Follow the linked first-party guidance if labels differ after a platform or app update.