iOS · iPhone & iPad

How To Fix “Call Failed” Error - iPhone Keeps Dropping Calls

Original source date

Answer

First, try restarting your iPhone. This can in a lot of cases fix problems related to outgoing calls on your device. In case the problem persists, open up your settings application. Here, select Mobile Data and make sure that mobile data is enabled for your primary SIM card.

Restart iPhone

First, try restarting your iPhone. This can in a lot of cases fix problems related to outgoing calls on your device.

Restart iPhone
Restart iPhone

Enable Mobile Data

In case the problem persists, open up your settings application. Here, select Mobile Data and make sure that mobile data is enabled for your primary SIM card.

iPhone Settings > Mobile Data
iPhone Settings > Mobile Data

Disable Communication Limits

Next, communication restrictions might prevent you from making a call. Back in your settings, select Screen Time. Here, select Communication Limits. After entering your passcode, make sure that communication is allowed to everyone during screen time and downtime.

iPhone Settings > Screen Time > Communication Limits
iPhone Settings > Screen Time > Communication Limits

Set Date & Time Automatically

If this doesn’t help, then navigate to your General settings. Here, tap on Date & Time. Make sure that the Set Automatically option is enabled.

iPhone Settings > General > Date & Time
iPhone Settings > General > Date & Time

Unblock Contact

If you feel like the person you’re trying to call could be blocked, you won’t be able to call them. In your main settings, tap on Phone. Under Blocked Contacts, unblock the number you’re trying to call.

iPhone Settings > Phone > Blocked Contacts
iPhone Settings > Phone > Blocked Contacts

Poor Signal & SIM Card Problems

In some circumstances, your signal might be poor, or a problem with your SIM card. Take out the SIM card and put it back into your device. While doing so, your iPhone should reconnect, which can fix the “call failed” alert you are getting.

Reset Network Settings

Lastly, if nothing helps you out, you will have to reset your network settings. In your general settings, scroll down and select Transfer or Reset iPhone. Here, tap on Reset and then on Reset Network Settings. It will take a moment for your device to restart, and you should then be able to call someone without getting the “call failed” error.

iPhone Settings > General > Transfer or Reset iPhone
iPhone Settings > General > Transfer or Reset iPhone

Video walkthrough

If it does not work

  • Why is my iPhone dropping calls?. There could be various reasons why your iPhone is dropping calls. Some of the most common causes include poor network coverage, outdated software, or a faulty SIM card.
  • Can a software update fix the "Call Failed" error?. Yes, a software update can sometimes resolve the "Call Failed" error on your iPhone. It's important to keep your device's software up-to-date to avoid any potential bugs and glitches.
  • What if resetting my network settings doesn't work?. If resetting your network settings doesn't resolve the "Call Failed" error on your iPhone, it may be a hardware issue. In this case, you may need to take your device to an authorized repair center for further assistance.