Gaming · iPhone & iPad & Android

How To Fix Free Fire Loading Problem on Android & iOS

Original source date

Answer

This problem is usually caused by the game server you’re trying to connect to, by your network connection, or because of device settings. Make sure that you are using a reliable network connection. Load a page using your web browser or a speed testing site or application, such as Speedtest. This will allow you to preview your average upload and download speed.

Test & Improve Internet Connection

This problem is usually caused by the game server you’re trying to connect to, by your network connection, or because of device settings. Make sure that you are using a reliable network connection. Load a page using your web browser or a speed testing site or application, such as Speedtest. This will allow you to preview your average upload and download speed.

Test Up- & Download Speed
Test Up- & Download Speed

Switch your connection from cellular to WiFi or vice versa and make sure to resta…

Switch your connection from cellular to WiFi or vice versa and make sure to restart your router in case you haven’t done this in a while.

Switch Connection from Cellular to WiFi
Switch Connection from Cellular to WiFi

Disable VPN Connection

When this is done, open up your device settings. On iOS devices, navigate to the General section and tap on VPN & Device Management. Ensure to disable any VPN or proxy connection when trying to load Free Fire or log into your account. A VPN can be handy, but it can also worsen your connection when trying to play games.

iPhone Settings > General > VPN & Device Management
iPhone Settings > General > VPN & Device Management

Ensure Sufficient Device Storage

If Free Fire's loading problem persists, ensure that you have enough device storage left for any potential game updates. In the general section of your settings, tap on Storage. It might take a few seconds to load your storage information, and you can see how much storage you have left. If you only have 1GB or less left, follow the storage recommendations, such as offloading unused apps to clear up your device storage.

iPhone Settings > General > iPhone Storage
iPhone Settings > General > iPhone Storage

Clear Free Fire App Cache

After this step, you must clear the app cache if the loading problem is not fixed. You can follow along on Android devices; head to your device’s storage settings. Lookup Free Fire. Here, you can delete the entire app or select Offload App. This will reinstate the application as if it was reinstalled from the App Store. You will be required to log back into your account. Don’t do this if you are playing on a guest account, as you might lose your game progress.

iPhone Storage > Free Fire > Offload App
iPhone Storage > Free Fire > Offload App

Device Software Update

Next, make sure to reduce your device’s memory usage by closing all apps that are still running in the background. While still in your settings, navigate to the General section and tap on Software Update. Make sure to download the latest OS update in case one is available. You will be prompted to restart your device once the update is downloaded. A device restart can also help fix the loading problem for Free Fire.

iPhone Settings > General > Software Update
iPhone Settings > General > Software Update

Disable Content & App Restrictions

Lastly, content and app restrictions might prevent you from loading the game properly. Head back to your main settings and tap on Screen Time when using an iOS device. Select Content & Privacy Restrictions. Make sure to disable all restrictions to troubleshoot where this problem originates. You also want to disable app restrictions for Free Fire or gaming on your device. This will fix the problem when Free Fire is not loading on your device.

iPhone Settings > Screen Time
iPhone Settings > Screen Time

Video walkthrough

If it does not work

  • Why is Free Fire not loading on my device?. Several factors, such as internet connectivity issues, outdated game or operating system versions, or corrupted game files can cause the Free Fire loading problem.
  • What should I do if Free Fire keeps crashing on my iOS device?. You can try clearing the cache and data of the game, updating the game and operating system, or reinstalling the game. If the problem persists, you can also try restarting your device or contacting the game support team for further assistance.
  • Is there a way to recover my progress if I reinstall the game?. Yes, you can recover your progress by linking your account to Facebook or Google Play Games before reinstalling the game. This will ensure that your progress is saved and can be restored when you log back in.
  • Can low storage space cause Free Fire to not load on my device?. Yes, low storage space on your device can cause the game to not load or run smoothly. It's recommended to free up some space by deleting unused files or apps before playing the game.
  • How can I improve the performance of Free Fire on my device?. You can improve the performance of Free Fire by closing other running apps, reducing the graphics quality in the game settings, or disabling any background updates or syncing on your device.