iOS · iPhone & iPad
Fix ‘This Apple Account Has Not Yet Been Used in the iTunes Store’
Source-checked About 10 minutes
Answer
Review the Apple Account's country, billing address, payment details, and Media & Purchases terms. Use Apple Billing Support if the account still cannot complete setup.
Open Media & Purchases
In Settings, tap your name > Media & Purchases > View Account and sign in when requested.
Review account details
Confirm the country or region, billing name and address, and an accepted payment method. The store region must match the account and payment details.
Accept current terms
Open App Store and try to get a free app. Review and accept any Media Services terms presented; do not enter false billing information.
Check restrictions and status
Review Apple System Status and Screen Time purchase restrictions. Family or managed accounts may require organizer or administrator action.
Contact Apple Billing Support
If the setup prompt loops after the details are correct, use Apple's Billing and Subscriptions support flow rather than repeatedly signing out of iCloud.
Video walkthrough
If it does not work
- If account completion loops, preserve billing, region, and terms details and contact Apple Billing. Avoid repeated full-account sign-outs or fabricated payment information.
Sources and verification
Checked against official documentation on . Scope: iPhone & iPad.
Reviewed against the linked first-party guidance; interface labels can vary by current app, service, or operating-system version.