Fix High Ping and Packet Loss in Rainbow Six Siege
Source-checked · About 10 minutes
Answer
High ping means the game takes longer to exchange data with the server; packet loss means some of that data never arrives. Check Rainbow Six Siege's service status first, then pause downloads, disconnect a VPN, restart the game and router, and compare Ethernet or another trusted network. If only one match or data centre is affected, record the time and region for Ubisoft Support instead of changing Windows files.
Open Ubisoft's live status page and select your platform. If the service is degraded, wait for recovery. Router or game-file changes cannot repair a Ubisoft outage.
High ping delays your actions; packet loss can make players jump or freeze. If only the picture is choppy while the ping remains normal, lower graphics settings instead because that is a frame-rate problem.
3
Stop competing traffic
Pause downloads, streaming, cloud backups, and updates on the device and other devices using the same connection. Disconnect a VPN or proxy for one test; these tools route the connection through another service and can add delay.
4
Restart once
Close Rainbow Six Siege and Ubisoft Connect or the console game completely. Restart the device and router once, wait for ordinary internet access to return, and test one new match.
5
Compare the connection
Use wired Ethernet, which connects the device to the router with a network cable, or move closer to the Wi-Fi router. Compare one trusted mobile hotspot. If the second network is better, the original Wi-Fi, router, or internet route is the useful place to troubleshoot.
6
Report the measured result
If the problem continues, record the platform, data-centre region shown by the game, match time, ping, packet-loss indicator, and whether another network worked. Send those details through Rainbow Six Siege Support.
