Sign in to the Ubisoft account that should own Rainbow Six Siege progress, review Linked accounts in Ubisoft Account Management, then launch Siege from the intended platform account. Do not unlink blindly because progression, currency, and entitlements can remain tied to the original Ubisoft account.
Rainbow Six Siege cross-progression and crossplay use the Ubisoft account connected to the platform account. Sign in at account.ubisoft.com and confirm the Ubisoft username and email before changing any link.
In Ubisoft Account Management, open Account Information and find Linked accounts. Compare the PlayStation, Xbox, Steam, Epic, or other platform identity with the one that owns the game and progress.
3
Launch through the intended platform
Start Rainbow Six Siege from the platform account you want to use and sign into the correct Ubisoft account when prompted. Do not create a second Ubisoft account merely because the remembered email differs.
4
Read unlinking warnings
Before unlinking anything, review Ubisoft's current ownership, progression, currency, and cooldown warnings. Platform entitlements and progress may remain tied to the original Ubisoft account.
5
Confirm crossplay settings
In Siege, open Options > General and review Crossplay Matchmaking and Crossplay Communication where available. PC and console matchmaking pools can differ even when accounts are linked correctly.
6
Verify identity and progress
Restart Ubisoft Connect and Siege, then check the displayed Ubisoft name, operators, inventory, rank, and platform friends. Stop if expected content is missing; do not repeat links and unlinks.
7
Use Ubisoft Support for a wrong link
Provide Ubisoft Support with the Ubisoft username, platform account, proof of ownership, and the observed entitlement or progression problem. Never send passwords, one-time codes, or console credentials.
Video walkthrough
If it does not work
If a label differs, update the product and compare the current Ubisoft article before continuing. Do not guess at hidden files, account links, ports, security controls, or region restrictions.
If the supported workflow still fails, preserve the full error, timestamp, platform, account region, and completed steps for Ubisoft instead of repeating destructive resets.
ⓘ Sources and verification
Checked against official documentation on . Scope: Platform not recorded.
Follow the linked first-party guidance if labels differ after a platform or app update.
