Show the FPS counter first so you do not mistake network delay for a graphics problem. Test one Practice Range route, close heavy background apps, lower the graphics preset and render scale carefully, and try Vertical Sync both ways. Update the graphics driver and use Reset All Defaults only if the settings still behave incorrectly.
Press Shift+Ctrl+R to show Overwatch 2's performance information. A falling FPS value points to rendering or system load. High latency, packet loss, rubber-banding, or delayed abilities point to the connection instead.
2
Use the Practice Range for comparisons
Enter the Practice Range, stand in one place, and repeat the same movement and ability sequence. Note the FPS, display mode, resolution, render scale, and graphics preset before changing anything.
3
Close heavy background programs
Close recording software, browser video, launchers that are downloading, and other programs you do not need. Test again before lowering image quality, because an active download or recording can cause stutter on an otherwise suitable PC.
4
Lower the graphics preset
Open Options > Video and reduce Graphics Quality by one level. Apply the change, return to the same Practice Range test, and keep the lower preset only when the FPS becomes steadier.
5
Adjust render scale and demanding options
Keep the monitor's normal resolution, then lower Render Scale a little if more performance is needed. Reduce shadows, reflections, effects, and model detail one setting at a time. Stop before enemy outlines or important effects become difficult to read.
6
Test Vertical Sync both ways
In Options > Video, turn Vertical Sync off, apply, and repeat the test. If the image tears across the screen, turn it back on and compare again. Blizzard specifically recommends testing this setting because the better choice depends on the display and PC.
7
Update the driver or reset settings
Install the current graphics driver and restart Windows. If the problem continues after an update or a long series of changes, use Reset All Defaults in the game settings, then rebuild the configuration one change at a time.
If FPS is stable but the connection icons appear, stop changing Video settings and use Blizzard's network troubleshooting for the displayed warning.
If only the first match after a driver or game update stutters, let the match finish and retest before changing several settings; temporary shader work can settle after initial use.
If resetting settings fixes the problem, reapply only the controls you understand. Avoid copying a complete configuration file made for another monitor or graphics card.
ⓘ Sources and verification
Checked against official documentation on . Scope: Overwatch 2 on Windows.
The written procedure uses current official support guidance and the game's visible settings. If a menu label moves after an update, use the linked official page and the option's description rather than an old screenshot.
