Gaming · Windows
How to Fix Roblox Stuck on the Loading Screen
Source-checked About 10 minutes
Answer
Use a current supported browser, test a wired connection, disable ad-blocking extensions for Roblox, and confirm that the firewall or router allows Roblox. Reinstall Roblox only after those connection checks.
Test a current supported browser
Update the browser used to start Roblox. If loading still stalls, try another current browser such as Microsoft Edge, Firefox, or Chrome.
Check browser security and extensions
Make sure the browser’s security settings allow Roblox, then disable ad-blocking extensions for the Roblox site and test again.
Rule out Wi-Fi instability
Connect the PC by Ethernet if possible and retry the same experience. A slow or inconsistent wireless connection can prevent a large experience from finishing its download.
Allow Roblox through the firewall
Keep the firewall enabled and use its documented controls to allow Roblox. Roblox currently uses UDP ports 49152 through 65535 for connections.
Reinstall and retest
If the loading problem remains, reinstall Roblox from an official source and retry. If only one experience fails, report it to that experience’s creator; a broken experience cannot be repaired from the player’s PC.
Contact Roblox Support
For failures across multiple experiences, contact Roblox Support with the username, exact error, device model, OS version, steps that reproduce the problem, and recent device or network changes.
Video walkthrough
If it does not work
- If only one experience fails to load, report it to that experience’s creator. If multiple experiences fail, send Roblox Support the device and network details listed above.
Sources and verification
Checked against official documentation on . Scope: Windows.
Follow the linked first-party guidance if labels differ after a platform or app update.