Fix Wuthering Waves Crashing or Showing a Black Screen on PC
Source-checked · About 10 minutes
Answer
If Wuthering Waves opens but then crashes or stays black, record whether audio continues and when it happens. Check current notices, confirm the PC meets the requirements and has enough free storage, then verify the game files through Steam or Epic Games Launcher. Install Windows and graphics-driver updates and test without one optional overlay. Keep the exact result for Kuro Games Support.
Note whether the window is black with audio, black without audio, or closes to the desktop. Record whether it happens before the login screen, after selecting a character, or while loading a world.
2
Check Wuthering Waves notices
Open the official Wuthering Waves site and review current news or maintenance notices. Wait if Kuro Games reports a matching service or update problem.
Compare the PC with the current requirements. Steam lists 64-bit Windows 10, 16 GB of memory, DirectX 12 hardware, and 150 GB of available storage as the minimum. An SSD is recommended.
Close the game and launcher completely, restart Windows, reopen the same launcher, and test once. If the black screen has audio, press Alt+Enter once to compare windowed and full-screen display.
5
Verify the game files
For Steam, open Library > Wuthering Waves > Properties > Installed Files > Verify integrity of game files. For Epic Games Launcher, open Library, choose Manage beside the game, and select Verify.
Install pending Windows updates and the current driver from NVIDIA, AMD, Intel, or the PC maker. Restart after the installation. Avoid unofficial driver packs and individual DLL downloads.
7
Test without one optional overlay
Close one overlay, recorder, filter, or hardware-monitoring tool and retest the same scene. Keep antivirus enabled and change only one optional program at a time.
8
Send Kuro Games a focused report
If the crash or black screen remains, contact Kuro Games using the support address on the official site. Include the point of failure, whether audio continued, Windows version, graphics card and driver, launcher, and checks already completed.
