Windows 11 · Windows
Fix Games and Apps Crashing in Windows 11
Source-checked About 10 minutes
Answer
Update the affected app and Windows, repair or reset the app, check its hardware requirements, then use a clean boot or system-file repair to isolate broader conflicts.
Prepare the task and protect the current state
Save open work and record the Windows version, application version, exact message, affected component, and settings changed immediately before the problem. Preserve local app data and recovery information before repair, reset, or reinstall. Begin by confirming this task-specific prerequisite: Record the app name, error code and when the crash occurs. Check the publisher's current service status and system requirements.
Identify the affected software
Record the app name, error code and when the crash occurs. Check the publisher's current service status and system requirements.
Update supported components
Install the app's update, Windows updates and the graphics driver from Windows Update or the hardware manufacturer.
Repair the app
Open Settings > Apps > Installed apps > the app > Advanced options. Select Repair first; use Reset only after protecting app data.
Isolate a wider Windows problem
If several unrelated apps crash, perform a clean boot and run DISM followed by SFC. Re-enable services methodically after testing.
Verify the complete result
Repeat the intended action with a harmless test and confirm this final condition: If several unrelated apps crash, perform a clean boot and run DISM followed by SFC. Re-enable services methodically after testing. Reopen the relevant settings, destination, account, device, or application and compare it with the recorded starting state before deleting data, removing a recovery path, or relying on the change.
Use a reversible recovery path
If the result differs, undo only the latest change when possible, keep the original data, account, device configuration, driver, or installer intact, and compare the exact symptom with the linked Microsoft Support guidance. Record the version, time, error, and completed checks before contacting official support.
Video walkthrough
If it does not work
- If “Fix Games and Apps Crashing in Windows 11” remains unresolved, identify the first numbered step that produces a different result and preserve that screen, log, file, or message. Recheck the specific account, permission, storage, connection, driver, or hardware prerequisite above, then follow only the matching Microsoft Support recovery path; do not combine unrelated resets, bypasses, unofficial installers, or third-party repair tools.
Sources and verification
Checked against official documentation on . Scope: Windows.
Follow the linked first-party guidance if labels differ after a platform update.