Gaming · VALORANT on Windows 11

Fix VALORANT Freezing on Windows 11

Source-checked About 20 minutes

Answer

First note whether VALORANT freezes before the menu, while loading a match, or during play. Check Riot's status, restart the client and PC, install Windows and graphics-driver updates, and test with overlays and tuning tools closed. If the same freeze returns, repair the client and collect Riot logs. Change graphics settings only when the game reaches its menu.

Before you continue
  • Locate the freezeBefore the menu, during loading, and during play have different clues.
  • Test a clean startClose overlays and tuning utilities for one launch.
  • Keep evidenceRecord the time and logs before reinstalling.
Open Riot's crash guideCollect VALORANT logs
Guide steps7 steps
  1. Identify the freeze point
  2. Check Riot's service status
  3. Restart cleanly
  4. Update Windows and the graphics driver
  5. Lower settings only if the menu opens
  6. Repair VALORANT
  7. Collect logs after one repeat
  8. If it still does not work

Identify the freeze point

Write down the last visible screen and whether sound, mouse, or Windows still responds. Note if the problem happens in every match.

Check Riot's service status

If Riot lists a current incident for your region, wait before changing the computer.

Check Riot's service status

Restart cleanly

Exit Riot Client, restart Windows, and launch with screen overlays, recorders, RGB tools, and GPU tuning utilities closed.

Update Windows and the graphics driver

Install pending Windows updates and the current driver from the GPU or computer maker. Restart before the next test.

Lower settings only if the menu opens

In VALORANT Video settings, use a lower preset or resolution and cap the frame rate for one repeatable test. Change one setting at a time.

Repair VALORANT

Open Riot Client Settings, select VALORANT, and run Repair. Test the same practice area or match condition afterward.

Follow Riot's repair steps

Collect logs after one repeat

If it freezes again, note the exact time, run Riot Repair Tool, and send the logs with the Windows and driver versions to Riot Support.

Collect VALORANT logs

If it does not work

  • If Windows also freezes outside VALORANT, stop game-specific changes and check temperatures, storage, memory, and Windows reliability instead.
  • If the freeze began immediately after a graphics-driver update, use the hardware maker's documented rollback or clean-install path.
  • Do not force a high-performance GPU unless the PC actually has more than one graphics adapter and Windows selected the wrong one.
Sources and verification

Checked against official documentation on . Scope: VALORANT on Windows 11.

The written steps follow the current official pages linked below. The saved video is an older walkthrough and may show different labels.

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