Check Riot's service status for your region, then pause and resume the download or restart Riot Client once. Stop other large downloads and confirm the install drive has free space. If the download repeatedly stops at the same point while other internet use works, keep the exact message and use Riot's connection guide or support request.
Before you continue
StatusRule out a Riot service incident in your region.
ConnectionStop other downloads and restart the client once.
StorageCheck free space and the exact error before reinstalling.
If the service is operating normally, pause the download for a few seconds and resume it. If the speed does not recover, close Riot Client completely and reopen it once.
3
Stop competing downloads
Pause cloud backups, streaming, game updates, and large browser downloads on this PC and other devices using the same connection. Do not end a Windows process unless you know which app it belongs to.
4
Use a stable connection
Connect by Ethernet when practical, or move closer to the Wi-Fi router and disconnect from a VPN for one normal test. Avoid changing DNS or router security as a first step.
5
Check the install drive
Open File Explorer > This PC and confirm the VALORANT install drive has enough free space for the download and unpacking. Keep extra room rather than matching the displayed download size exactly.
6
Compare another normal download
Download a small trusted file or run the same connection in another app. If everything is slow, fix the local network first; if only Riot Client is affected, continue with Riot's connection guide.
If the download stops at the same percentage, copy the error and time, then collect Riot logs and attach them to a support request. Do not repeatedly delete the whole game before Riot identifies the failing stage.
If Riot reports an incident, wait for the regional status to clear instead of reinstalling or changing the router.
If the speed briefly falls near zero, the client may be unpacking or verifying files. Check disk activity and give it several minutes before restarting.
If the install drive is full, free space by moving personal files safely. Do not delete unknown Riot folders while the client is running.
ⓘ Sources and verification
Checked against official documentation on . Scope: Riot Client on Windows PC.
The written steps follow the current help pages linked below. The saved video is an older walkthrough and may show different labels.
