Gaming · Platform not recorded
Fix Valorant Error Code VAL 5 “The Game Has Lost Connection”
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Answer
Ensure the Riot servers are running correctly, as server connection issues usually cause this error. Navigate to status.riotgames.com. Here, select Valorant, as well as your server region. You can then preview current and recently closed messages for server issues, such as planned maintenance and other issues for the Windows platform. If the server seems to be operational, the issue is linked to your game files, your network connection or your Windows version.
Verify the Riot Games Server Status
Ensure the Riot servers are running correctly, as server connection issues usually cause this error. Navigate to status.riotgames.com. Here, select Valorant, as well as your server region. You can then preview current and recently closed messages for server issues, such as planned maintenance and other issues for the Windows platform. If the server seems to be operational, the issue is linked to your game files, your network connection or your Windows version.
Verify Valorant Game Files
Launch your Riot Client. Click on the profile icon on the top right and select Settings.
In the Valorant section, click on Repair
In the Valorant section, click on Repair. This will take a minute to verify the integrity of your Valorant game files and will redownload and reinstall any missing or corrupted game files.
Windows Operating System Update
Ensure your Windows version is up to date. Open up your Windows settings. Navigate to the Windows Update section. Check for updates, or download and install updates if any are available. After applying the next tweaks, these updates will be properly installed when restarting your PC.
Start the VGC Service
You should then make sure that the Vanguard VGC service is running properly on your PC. Open up your Windows Services Manager by searching for Services in your start menu search.
On this window, select any service and start typing VGC
On this window, select any service and start typing VGC. This will show you the vgc service in this list. Right-click the service and select Properties.
In the General section of this panel, make sure to set the Startup Type to Automatic
In the General section of this panel, make sure to set the Startup Type to Automatic. Next, under Service Status, click on Start. This will start the Riot Vanguard process and prevent common issues and errors when playing Valorant on your PC.
Disable 3rd Party Apps
Lastly, preventing unwanted programs and malware from running on your PC would be best before re-launching Valorant. Open up your Task Manager. Make sure to end processes from running that could change your files or use up a lot of resources, such as Steam, Chrome, Adobe apps, OBS, and so on. Don’t end processes that might break your operating system, such as Windows processes. As a last resort, you will have to reinstall Valorant, preferably on another drive on your PC.
Video walkthrough
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