VAN 152 means Riot has applied a hardware ID ban. There is no legitimate Windows, Vanguard, or router setting that removes it. Riot says this ban typically lasts four months; submit a Player Support ticket if you need Riot to confirm the restriction or believe the code is a mistake, then follow Riot's reply.
Read the number on the VALORANT error screen and save a screenshot. Continue only when the code is VAN 152 or 152; VAN 1067 and VAN 9000-series errors have different fixes.
2
Leave Vanguard and Windows unchanged
Do not delete Vanguard services, reinstall Windows, replace hardware, or use a hardware-ID spoofer. Those actions do not provide a legitimate review of the restriction and can create new security or account problems.
3
Submit a Riot support ticket
Open Riot's error-code page, select Submit a ticket, and sign in to the affected Riot account. Include your Riot ID, region, the date and time VAN 152 appeared, and the screenshot.
4
Read Riot's confirmation
Open the confirmation email and keep the ticket number. The useful result is Riot confirming the restriction, correcting a mistake, or telling you when the account can be used again.
5
Wait for the restriction to end
If Riot confirms the hardware ban, wait for the period Riot gives you before launching VALORANT again. Riot's public error table says this type of ban typically lasts four months, but Player Support must confirm your case.
If it does not work
If you cannot sign in to the affected Riot account, recover that account before opening a ticket so Support can identify the correct restriction.
If Riot replies that the restriction is valid, repeating tickets or using another account does not provide a supported bypass.
If the code changes, use the new exact code's official instructions; do not assume every VAN code is a hardware ban.
ⓘ Sources and verification
Checked against official documentation on . Scope: VALORANT on Windows PC.
Source-checked against Riot's current VALORANT error-code table. No account restriction was tested or inferred during review.
