Use the warning icon to separate packet loss, server trouble, high ping, jitter, and low FPS. For high ping, open Settings > General > Region > Preferred Region and use Automatic or the nearest appropriate region. The party leader's location can move the whole party to another region. Pause downloads, avoid VPNs, compare Ethernet, restart the router once, and restart the game before matchmaking again.
If a red icon appears in the top-right corner, note whether it represents packet loss, server performance, high latency, high jitter, or client performance. Low FPS is a PC or console rendering problem, not high ping.
Open Settings > General > Region > Preferred Region. Use Automatic or the nearest appropriate region. Embark explains that a party leader in another country can select that leader's region for the whole party.
Test one safe match alone and one with the usual party. If ping rises only in the party, ask which region the party leader is using rather than changing Windows or console settings.
4
Pause background traffic
Pause game downloads, cloud backups, large uploads, and high-quality streams on the same connection. Turn off a VPN or proxy, then restart THE FINALS before matchmaking.
5
Compare Ethernet
Connect the PC or console directly to the router with Ethernet if possible. A strong Wi-Fi signal can still have interference, packet loss, or changing delay.
6
Restart the router once
Close the game, power the router off, wait about 30 seconds, turn it on, and wait for ordinary internet access to return. Do not factory-reset it or open ports for a high-ping warning.
7
Report the exact pattern
If high ping continues, contact Embark with the platform, country, solo or party result, Preferred Region, warning icon, approximate time, and whether Ethernet changed it.
Embark recommends avoiding VPNs while troubleshooting high ping because they can route the game through a distant server. The optional sponsor links below are not required and are unrelated to the troubleshooting steps. Tech How may earn a commission at no extra cost to you.
If the server-performance icon appears and every player is delayed, wait or reconnect to a new match; local router changes cannot repair a struggling game server.
If the client-performance icon appears, use the in-game Detailed performance overlay and lower graphics separately instead of changing DNS or the router.
ⓘ Sources and verification
Checked against official documentation on . Scope: THE FINALS on PC, PlayStation, or Xbox.
The current written steps follow the linked company documentation. The preserved video may show older menus.
