Windows 11 · Windows

Unable to Schedule Event in Microsoft Teams Fix

Original source date

Answer

With the right account permissions, you can create a new meeting or schedule an event by default. To test if this issue is related to Microsoft Teams account settings or the application, I suggest checking if you can schedule a new event using the Teams Web App.

Use the Teams Web App

With the right account permissions, you can create a new meeting or schedule an event by default.

Microsoft Teams New Meeting
Microsoft Teams New Meeting

To test if this issue is related to Microsoft Teams account settings or the appli…

To test if this issue is related to Microsoft Teams account settings or the application, I suggest checking if you can schedule a new event using the Teams Web App.

Schedule a new meeting
Schedule a new meeting

Sign in to your current Microsoft Teams account and this will allow you to use th…

Sign in to your current Microsoft Teams account and this will allow you to use the same interface using your browser.

Sign into Microsoft Teams on your PC
Sign into Microsoft Teams on your PC

Restart Microsoft Teams

After making sure that you can create a new meeting using the web version, make sure to restart the app on your PC completely. In your system tray, right-click the Teams icon and select Quit.

Quit Teams in your system tray
Quit Teams in your system tray

Schedule a New Teams Meeting

You can then re-launch the application, which should be updated automatically after the restart, and ensure you are logged in with the correct account. When creating a new meeting, make sure to use the correct time zone and that your date and time are set correctly.

Microsoft Teams > New Meeting
Microsoft Teams > New Meeting

Add Teams Email to Outlook

Ensure your Teams Email is added to your Outlook account. Open up your Outlook application and ensure you are logged in with your account.

Add Teams Email to Outlook
Add Teams Email to Outlook

Navigate to the Info tab on the top left and click on Account Settings

Navigate to the Info tab on the top left and click on Account Settings.

Information > Account Information
Information > Account Information

In the Accounts section, use the correct email address

In the Accounts section, use the correct email address. Otherwise, you need to add it in the Account Information section of your Outlook settings.

In the Accounts section, use the correct email address
In the Accounts section, use the correct email address

Reset & Repair Microsoft Teams App

As a last resort, repairing and resetting the Teams app if you have admin privileges on your PC is suggested. This will only take a few seconds, and resetting the application’s data will prevent future common issues. Search for Uninstall and select Add or Remove Programs.

Add or remove programs
Add or remove programs

Filter your search by all drives and look up Teams

Filter your search by all drives and look up Teams. Click on the burger menu next to Microsoft Teams and select Advanced Options.

Windows Settings > Apps > Apps & Features
Windows Settings > Apps > Apps & Features

Scroll down and select Repair

Scroll down and select Repair. Next, click Reset to remove your custom settings and current login information. If you’re able to log in with the correct account now, you should be able to schedule an event or a meeting.

Microsoft Teams Properties > Repair > Reset
Microsoft Teams Properties > Repair > Reset

Video walkthrough

If it does not work

  • If the current interface differs, compare it with the recorded video walkthrough.