Windows 11 · Windows
Switch Microsoft Accounts in the Xbox App on Windows
Source-checked About 10 minutes
Answer
Sign out from the Xbox app profile menu, then sign in with the Microsoft account that owns the Xbox profile. Also check Microsoft Store if games or purchases use a different account.
Prepare the correct account, device, files, and recovery path
Confirm the exact Windows edition, active account, device ownership, hardware model, current updates, and full error before changing apps, drivers, permissions, activation, networking, or system settings. Save important work and create an appropriate recovery route. Use Microsoft or the hardware maker's exact supported package; avoid activation scripts, generic drivers, registry cleaners, permission takeovers, and commands copied for a different symptom.
Protect game progress
Close running games and confirm cloud synchronization has completed before changing accounts.
Sign out of Xbox
Open the Xbox app, select your profile picture, choose Sign out, and close the app.
Sign in to the intended profile
Reopen Xbox, select Sign in, and choose or add the Microsoft account linked to the correct Xbox gamertag.
Check Microsoft Store
Open Microsoft Store > profile. Some licenses and Game Pass installations depend on the Store account as well as the Xbox app account.
Keep organizational accounts separate
A work or school account is not normally an Xbox consumer profile. Do not remove it from Windows Accounts merely to switch the Xbox app.
Verify the result before making broader changes
Repeat the exact task described in “Switch Microsoft Accounts in the Xbox App on Windows” and confirm the intended account, device, file, app, or service now behaves as described in the Answer. Check any changed setting again after one restart or fresh session where appropriate, and preserve the original data until the result is stable. If only one app, account, network, or file remains affected, keep the next recovery step limited to that scope.
Video walkthrough
If it does not work
- If the wrong account persists, sign out of Xbox and Microsoft Store deliberately and verify game ownership before switching. Do not remove Windows account data.
Sources and verification
Checked against official documentation on . Scope: Windows.
Follow the linked first-party guidance if labels differ after a platform update.