Windows 11 · Windows

Spotify “This App Is Restricted To Premium Users” Problem Fix

Original source date 24 May 2023

Answer

First, ensure that the Spotify app is not running on your PC. Then, dive into your PC's file explorer by searching for "%AppData%" in the start menu. Navigating to AppData > Local > Packages, you'll locate the "SpotifyAB.SpotifyMusic" folder, which needs to be deleted. Don't worry if it takes a few seconds or encounters some unremovable items—just skip those.

Delete the Spotify App Folder

Reset the Spotify App

Moving on, open your Windows settings and head to the "Installed Apps" section under "Apps". Search for "Spotify" and click on the menu icon, selecting "Advanced Options".

From there, scroll down and hit "Reset"

From there, scroll down and hit "Reset". This will essentially reinstate the Spotify application as if it were freshly installed, effectively resolving the "app restricted to premium users" error. Remember to log in to your account again after relaunching the app.

Update your Windows Operating System

If the problem persists, there's another workaround you can try. Go back to your Windows settings and navigate to the Windows Update section. Downloading and installing the latest update, followed by a PC restart, might just do the trick.

Use the Microsoft Store Version of Spotify

Alternatively, consider utilizing the Microsoft Store version of the Spotify app. This version typically runs the most up-to-date Spotify release and should function smoothly on your PC, particularly after updating your Windows OS.

If it does not work

What does the "app is restricted to premium users" error on Spotify mean?. The "app is restricted to premium users" error on Spotify occurs when non-premium users attempt to access features or content that are exclusive to premium subscribers. It indicates that certain functionalities are limited to paid accounts only.
Why am I seeing the "app is restricted to premium users" error on Spotify?. This error typically arises after a new Spotify update, which may cause conflicts with your account information. It is a result of the app not recognizing your account as a premium user, leading to restricted access to premium features.
How can I fix the "app is restricted to premium users" error on Spotify?. To resolve this issue, you can follow a few steps. First, make sure the Spotify app is not running on your PC. Then, delete the "SpotifyAB.SpotifyMusic" folder located in the AppData > Local > Packages directory. Afterward, access your Windows settings, navigate to "Installed Apps," find Spotify, and click on "Advanced Options" to select "Reset." Finally, relaunch the app and log in with your account to resolve the error.
Will resetting the Spotify app affect my saved playlists and settings?. No, resetting the Spotify app will not impact your saved playlists or settings. It essentially reinstates the application to its default state, resolving any conflicts that may have caused the "app is restricted to premium users" error, while preserving your personalized content and preferences.
Are there any alternative solutions if the "app is restricted to premium users" error persists?. If the error persists even after following the aforementioned steps, consider downloading the latest Windows update and restarting your PC. Additionally, you can try using the Microsoft Store version of the Spotify app, as it often includes the most recent version of Spotify and may function seamlessly on your PC after updating your operating system.