Press Windows + Shift + S and choose a snip mode. Check the clipboard even if no notification appears.
2
Update Windows and the app
Install Windows updates and Microsoft Store app updates, then restart the PC.
3
Repair Snipping Tool
Open Settings > Apps > Installed apps > Snipping Tool > Advanced options and select Repair, then Reset only if needed.
4
Reinstall safely
Uninstall Snipping Tool and reinstall it from Microsoft Store if repair fails. Run SFC if other Windows apps also fail.
5
Verify the result for the Snipping Tool error
A fresh rectangular capture saves to the intended location and opens correctly after Snipping Tool is restarted.
6
Narrow down problems with the Snipping Tool error
If the overlay never appears, screenshots are black only in protected content, save fails, or Repair and update do not persist, stop broad resets and return to the last known state. Capture the exact error, versions, hardware or account scope, and failed step before using the linked official support channel.
Video walkthrough
If it does not work
If the Snipping Tool error is unchanged after the documented check, return to the first observed condition and identify whether it affects one app, account, device, or every task before repeating steps.
If the labels differ after an update or the device is managed, retain the exact condition and use the linked owner source before removing data, resetting Windows, or installing an unrelated tool.
ⓘ Sources and verification
Checked against official documentation on . Scope: Windows.
Follow the linked first-party guidance if labels differ after a platform or app update.
