Gaming · Roblox - Windows from Microsoft Store on Windows 11
How to Fix the Roblox Microsoft Store App Not Launching
Source-checked · About 10 minutes
Answer
Confirm the Microsoft Store listing is named Roblox - Windows; the old listing named Roblox is being retired. Update Windows and Store apps, then open Settings > Apps > Installed apps > Roblox > Advanced options and select Repair. Use Reset only if Repair fails, then reinstall Roblox - Windows only if needed.
Open Microsoft Store and search for Roblox - Windows. The current listing has that exact name and a blue icon; the old listing is named Roblox and has a light gray icon, and Roblox says the old version will stop working.
2
Install the replacement before removing the old app
Select Get or Install for Roblox - Windows, open it, and sign in with the usual Roblox account. Confirm the expected progress, friends, Robux, and inventory are present; they are tied to the Roblox account, not the old app installation.
Open Settings > Windows Update > Check for updates, install available supported updates, and restart. Then open Microsoft Store > Library > Get updates so Roblox - Windows and Store components are current.
4
Repair Roblox without deleting app data
Open Settings > Apps > Installed apps, select the More button beside Roblox, choose Advanced options, then select Repair. Open Roblox - Windows and test; Repair is the safer first action because it keeps the app's data.
5
Reset only if Repair fails
Return to Advanced options and select Reset only after Repair fails. Reset clears local app data and signs it out, so confirm the Roblox username, password, and recovery method first; cloud account progress is not stored only in the app.
6
Reinstall the current listing
If Reset does not restore launch, uninstall Roblox - Windows from Installed apps, restart Windows, then reinstall Roblox - Windows from Microsoft Store. Do not reinstall the old gray-icon Roblox listing.
7
Remove the old app after verification
After Roblox - Windows launches and the correct account is visible, uninstall the old gray-icon Roblox app to prevent opening the wrong version. If the current app still fails, report its Store name, icon, Windows build, exact error, and Repair, Reset, and reinstall results.
Video walkthrough
If it does not work
If Microsoft Store itself does not open, press Windows+R, run wsreset.exe, wait for Store to reopen, then search for Roblox - Windows again.
If Advanced options is missing, confirm that you selected the Store app rather than the browser-installed Roblox Player; the separate Player guide uses Roblox's website reinstall path.
If sign-in asks to link an Xbox profile, Roblox documents this as a one-time Microsoft Store requirement. Verify the Microsoft and Roblox accounts before approving it.
ⓘ Sources and verification
Checked against official documentation on . Scope: Roblox - Windows from Microsoft Store on Windows 11.
Follow the linked first-party guidance if labels differ after a platform or app update.
