Windows 11 · Windows 11

Remove a Windows 11 PIN or Change Your Sign-In Method

Source-checked About 5 minutes

Answer

Before removing the PIN, make sure you know the account password and have another sign-in method that works. Open Settings > Accounts > Sign-in options > PIN (Windows Hello), then select Remove if Windows offers it. If Remove is unavailable, Windows Hello-only sign-in may be enabled for a Microsoft account. Turning that protection off makes password sign-in available but reduces sign-in protection.

Before you continue
  • Know the passwordTest it before removing the device PIN.
  • Open Sign-in optionsThe PIN is under Windows Hello.
  • Understand the tradeoffAllowing password sign-in is less resistant to some attacks than Windows Hello.
Guide steps6 steps
  1. Test another sign-in method
  2. Open Sign-in options
  3. Select Remove
  4. Handle a missing Remove button
  5. Do not confuse PIN and password
  6. Lock and verify
  7. If it still does not work

Test another sign-in method

Confirm you know the Microsoft-account or local-account password. If available, test fingerprint, face, or a security key before removing the PIN.

Open Sign-in options

Press Windows + I, choose Accounts, then Sign-in options. Expand PIN (Windows Hello).

Accounts Sign In Options on Windows 11
Accounts Sign In Options on Windows 11

Select Remove

Choose Remove, read the warning, select Remove again, and enter the account password when Windows asks.

Handle a missing Remove button

If Remove is unavailable, look under Additional settings for the option that allows only Windows Hello sign-in for Microsoft accounts. Turn it off only if you intentionally want password sign-in.

Do not confuse PIN and password

The PIN belongs to this device. Removing it does not remove or change the Microsoft-account password.

Lock and verify

Press Windows + L, choose Sign-in options, and confirm the intended password, face, fingerprint, or security-key method works before restarting.

If it does not work

  • If you forgot the PIN but want to keep it, choose I forgot my PIN and follow Microsoft's identity check instead of removing account data.
  • If the PC is managed by work or school, policy may require Windows Hello and hide Remove. Ask the administrator rather than bypassing the policy.
  • If password sign-in is not shown after changing the Hello-only option, restart Windows and check Sign-in options again.
Sources and verification

Checked against official documentation on . Scope: Windows 11.

The written steps follow the current official pages linked below. The saved video is an older walkthrough and may show different labels.

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