Use a familiar device, browser, and network when possible, and gather previous email addresses, phone numbers, username, and legitimate Facebook security messages. Recovery verifies ownership; it does not expose the former password.
2
Use a familiar device
Open Facebook account recovery from a device and browser you have used for the account before. Open Facebook's account finder directly and identify the exact account using known contact or profile information.
3
Find the account
Enter a known email address, phone number, name, or username and choose the matching account. Choose only a contact method you control and complete the displayed identity checks without sharing codes or approving someone else's login.
4
Complete recovery safely
Follow Facebook's prompts to verify identity and set a new password; never share a code with another person. Set a unique password, review contact details and sessions, enable two-factor authentication, and remove unauthorized changes after access returns.
5
Verify the result
Sign in again from the familiar device, review Where you're logged in and recent alerts, and confirm the account email and phone remain yours.
6
Troubleshoot Facebook account recovery
If no recovery channel is available, follow Facebook's documented alternative from a familiar device. If the account was taken over, use the compromised-account route. Do not trust comments, messages, or services offering manual recovery. Check the email account itself for unauthorized forwarding rules or password changes before trusting it as a recovery channel. A recovered Facebook account remains vulnerable if the associated mailbox is still compromised.
Video walkthrough
If it does not work
If Facebook does not recognize the email or phone, try another identifier already attached to the account and use facebook.com/hacked when unauthorized changes are suspected.
If recovery shows an email or device you do not control, stop requesting codes and follow Facebook’s identity-confirmation path; never buy a recovery service or share a login code.
ⓘ Sources and verification
Checked against official documentation on . Scope: Platform not recorded.
Follow the linked first-party guidance if labels differ after a platform or app update.
