Gaming · Windows

Unable to Play PUBG on Windows 11 Fix

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Answer

Ensure that your Windows 11 version is up to date. Search for Update in your start menu search to open up your Check for Updates system settings window. Click on Check for Updates, Download or Install Now. Participants of the Windows Insider Program who had access to Windows 11 earlier had some OS versions which had issues running some games, including PUBG.

Update Windows Operating System

Ensure that your Windows 11 version is up to date. Search for Update in your start menu search to open up your Check for Updates system settings window. Click on Check for Updates, Download or Install Now. Participants of the Windows Insider Program who had access to Windows 11 earlier had some OS versions which had issues running some games, including PUBG.

Windows Settings > Windows Update
Windows Settings > Windows Update

Reinstall the BattlEye Service for PUBG

Reinstall the BattlEye application for PUBG. Open your File Explorer and navigate to the drive on which you save Steam games on. Navigate to: Program Files > Steam > steamapps > common > PUBG > TslGame > Binaries > Win64 > BattlEye. Double-click the Uninstall_BattlEye batch file and proceed with the uninstall. Double-click the Install_BattlEye file to reinstall it.

Program Files > Steam > steamapps > common > PUBG > TslGame > Binaries > Win64 > BattlEye
Program Files > Steam > steamapps > common > PUBG > TslGame > Binaries > Win64 > BattlEye

Verify Integrity of the PUBG Game Files

Ensure your game files are not corrupted and up to date. To do so, navigate to your Steam library.

Steam Library > PUBG > Properties
Steam Library > PUBG > Properties

Right-click PUBG and select Properties

Right-click PUBG and select Properties. In the Local Files tab, select Verify integrity of game files on this window. Redownloading and replacing any missing or corrupted game files will take a minute.

Steam library > PUBG Properties > Local Files > Verify Integrity of game files
Steam library > PUBG Properties > Local Files > Verify Integrity of game files

Update Graphics Card Driver

If the problem persists, ensure that your graphics card driver is up to date. For NVIDIA GPU users, we recommend using the GeForce Experience application. In the Drivers tab, click Download to download and install the newest driver automatically.

GeForce Experience > Drivers > Download
GeForce Experience > Drivers > Download

In the Home tab, you can access individual game settings, which can also be chang…

In the Home tab, you can access individual game settings, which can also be changed from here. Simply select Details for PUBG. Depending on your hardware, you will be presented with current in-game settings and the optimal settings suggestion. When selecting Optimise, GeForce Experience will apply the recommended settings to the game. Click on the wrench icon to access your custom settings. Set the Display Mode to Windowed and apply your changes. You should also use your native monitor resolution in the Resolution setting. You can change your Display Mode back to fullscreen in your in-game settings.

GeForce Experience > General Settings > Image Scaling
GeForce Experience > General Settings > Image Scaling

Video walkthrough

If it does not work

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