Gaming · Windows

PUBG - Fix Crash & Freezing on PC

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Answer

Make sure your game files are complete and up to date. Close PUBG: Battlegrounds and open up your Steam library. Right-click PUBG and select Properties. In the Local Files tab, select Verify integrity of game files. Redownloading and replacing any missing or corrupted game files will take a minute.

Verify the Integrity of PUBG Game Files

Make sure your game files are complete and up to date. Close PUBG: Battlegrounds and open up your Steam library. Right-click PUBG and select Properties.

Steam Library > PUBG > Properties
Steam Library > PUBG > Properties

In the Local Files tab, select Verify integrity of game files

In the Local Files tab, select Verify integrity of game files. Redownloading and replacing any missing or corrupted game files will take a minute.

PUBG Properties > Local Files
PUBG Properties > Local Files

Adjust the PUBG Compatibility Properties

Open up your File Explorer and navigate to the drive on which you saved the game on Program Files > Steam > steamapps > common > PUBG > TslGame > Binaries > Win64. Right-click the TslGame.exe application and go to its Properties.

Program Files > Steam > steamapps > common > PUBG > TslGame > Binaries > Win64
Program Files > Steam > steamapps > common > PUBG > TslGame > Binaries > Win64

Ensure you’re in the Compatibility tab, select Disable Fullscreen Optimizations,…

Ensure you’re in the Compatibility tab, select Disable Fullscreen Optimizations, and apply your changes.

TslGameProperties > Disable Fullscreen Optimization
TslGameProperties > Disable Fullscreen Optimization

Change your Windows Display Settings

Right-click your desktop and select Display Settings. Ensure that the scaling is set to 100% and that you use a normal native resolution. In your in-game graphics settings, set the window mode to Fullscreen.

Windows Display Settings > Scale & Layout
Windows Display Settings > Scale & Layout

Close CPU-Intensive Processes

If the issue persists, open your Task Manager by searching for it in your start menu search. In the Processes tab, make sure to end the programs from running in the background, which could show an overlay while in-game. In our case, that would be Steam, GeForce Experience, or Discord. In addition, end CPU-intensive processes, such as Shadowplay and Adobe Applications, but make sure to only end the processes from running that you know won’t break your operating system.

Task Manager > Processes > End Task
Task Manager > Processes > End Task

Update Graphics Card Driver

Ensure your graphics driver is up to date. We suggest using the GeForce Experience application if you’re using an NVIDIA GPU, but you can also use the AMD driver suite. Depending on how frequently you update your GPU, this tweak can make the biggest difference. In the Drivers tab, simply click on Download, and the application will automatically download and install the latest driver.

GeForce Experience > Drivers > Download
GeForce Experience > Drivers > Download

Enable NVIDIA Image Scaling

If the problem is related to your system performance, you might need to lower your in-game graphics settings. If you’re using an NVIDIA graphics card, I suggest enabling NVIDIA Image Scaling, which will greatly increase your performance. Navigate to your GeForce settings. Here, scroll down and enable the Image Scaling option. This will boost your overall frame rates when playing a game on your PC.

GeForce Experience > General Settings > Image Scaling
GeForce Experience > General Settings > Image Scaling

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