Gaming · Windows
How to Fix PUBG Crashing or Freezing on PC
Source-checked About 10 minutes
Answer
Restart the PC and router, remove old PUBG launch options, then verify the game files in Steam. Install current Windows and graphics-driver updates before considering a clean reinstall.
Restart the PC and router
Close PUBG and Steam, restart Windows, and restart the router before testing the game again.
Remove Steam launch options
In Steam, open Library, right-click PUBG: BATTLEGROUNDS, choose Properties, and remove all text from Launch Options. Old custom commands can cause performance and stability problems.
Verify the game files
In PUBG’s Steam properties, open Installed Files and select Verify integrity of game files. Let Steam replace missing or corrupted files, then relaunch the game.
Update Windows and the graphics driver
Install available Windows updates and the current graphics driver from NVIDIA or AMD, then restart the PC. Avoid individual DLL downloads and unofficial driver sites.
Return overclocks to default
If the CPU, memory, or GPU is overclocked, return it to the hardware manufacturer’s supported defaults before retesting PUBG.
Send a complete crash report
If PUBG still crashes, submit a PUBG Support request with the date the problem began, the full error, DxDiag information, and the latest crash dump from %localappdata%\TslGame\Saved\Crashes.
Video walkthrough
If it does not work
- A clean PUBG reinstall removes associated local files. Preserve any local captures or settings you need before following that final official step.
Sources and verification
Checked against official documentation on . Scope: Windows.
Follow the linked first-party guidance if labels differ after a platform or app update.