Leave the current Project Slayers server and join a different one first. If the NPC works there, the first server was stuck. If the same NPC fails everywhere, check Roblox status, update and restart the Roblox app, then report the NPC name, quest, server time, and screenshot to the Project Slayers creator. Reinstall Roblox only when other experiences also malfunction.
Note the NPC name, location, quest, and what happens when you tap or approach it. Save a screenshot or short recording before leaving the server, but hide chat or personal information you do not need to share.
2
Join a different Project Slayers server
Leave the experience, wait about 30 seconds, reopen Project Slayers, and join again. A different server can clear an NPC that is stuck only in the current session.
Open Roblox's live status page. If experiences or game servers are degraded, wait for recovery. Reinstalling the mobile app cannot repair a Roblox outage.
Open one other trusted Roblox experience. If its movement, menus, and interactions work, the problem is probably limited to Project Slayers rather than the Roblox app or phone.
5
Restart and update Roblox
Force close Roblox, restart the phone or tablet, and install the current Roblox update from the device's normal app store. Reopen Project Slayers and test the same NPC once.
6
Use the mobile troubleshooting guide
If several Roblox experiences are broken, follow the guide for your device. Try the safer restart and update steps before reinstalling, because reinstalling removes local app data.
If only Project Slayers and the same NPC remain broken, contact the creator through the official experience or group page. Include the NPC, quest, device model, Roblox version, time, and whether another server worked.