Gaming · Platform not recorded
Modern Warfare: How to Fix Friend Request Sending Failed
Source-checked About 10 minutes
Answer
To modern Warfare: How to Fix Friend Request Sending Failed, follow the current owner-supported path below in order. Start with the least destructive checks, preserve account and save data, and verify the result before moving to repair, reinstallation, or support.
Check Activision account and online-service support
Confirm both players can sign into their Activision accounts and that the game is online. Record the exact Friend Request Sending Failed message and each Activision ID, including the number suffix, before changing account links.
Update and restart both games
Install the current game and launcher update on both devices, then fully restart the game. A client-version mismatch or unfinished playlist update can prevent social requests even when ordinary internet access works.
Use the complete Activision ID
Open the Social or Friends screen, choose Add Friends, and enter the recipient's complete Activision ID exactly as shown in their Account or Activision Account settings. Include the # and numeric suffix when present.
Check existing requests and blocks
Review incoming and outgoing requests, then check Blocked Players on both accounts. Cancel a stale duplicate request before sending one new request. Do not repeatedly spam the request control because the service can rate-limit attempts.
Review crossplay and privacy
Open Account & Network settings and confirm crossplay and cross-platform communication are allowed where required. On console, also review the platform account's privacy and family settings; the in-game toggle cannot override a platform restriction.
Test from the other player
Ask the recipient to send one request using your complete Activision ID. If only one direction fails, capture the affected account and platform. Do not unlink console, Battle.net, Steam, or Activision accounts as a first troubleshooting step.
Escalate with both account details
If the error persists, provide Activision Support with both Activision IDs, platforms, timestamps, region, and a screenshot of the exact error. Never publish account email addresses, passwords, or verification codes.
Video walkthrough
If it does not work
- If the labels differ, update the app or launcher and compare the current Activision Support guidance before continuing; do not guess at hidden files, registry values, ports, account links, or security controls.
- If the problem survives a clean supported test, preserve the exact error, timestamp, platform, account region, and completed steps for the product owner's support team instead of repeating destructive resets.
Sources and verification
Checked against official documentation on . Scope: Platform not recorded.
Follow the linked first-party guidance if labels differ after a platform or app update.