Enable microphone permission for Mobile Legends, join the correct team or party voice channel, check mute and volume controls, disconnect unintended Bluetooth audio, then restart and update the game.
Join the intended team or party channel and confirm the microphone and speaker icons are enabled rather than muted.
2
Grant microphone permission
On iPhone, open Settings > Privacy & Security > Microphone. On Android, open Settings > Apps > Mobile Legends > Permissions > Microphone and allow access while using the app.
3
Check the audio route
Raise media and voice volume, disconnect an unintended Bluetooth headset, and test the phone speaker and a known-working headset.
4
Restart the voice session
Leave the voice channel, close Mobile Legends completely, restart the phone, then rejoin the channel.
5
Update game and system
Install the current Mobile Legends and operating-system updates from official stores before changing app data.
6
Separate account and network causes
Test another party and connection. If voice fails only for one account, channel, or region, preserve that boundary for support.
7
Protect progress before repair
Use only a supported in-game repair or cache action until the account is linked and login access is verified; then contact in-game Customer Service with permission, device, channel, and network results.
Video walkthrough
If it does not work
If the same exact error survives an official repair, stop repeating resets and send support the code, logs, device details, and time of failure.
If the official status page reports an incident, wait for recovery; reinstalling or changing accounts cannot repair a service outage.
ⓘ Sources and verification
Checked against official documentation on . Scope: PC & mobile.
Follow the linked first-party guidance if labels differ after a platform or app update.
