Gaming · PC & mobile
Fix Mobile Legends Login Bug - Unable to Login
Original source date
Answer
Login issues are often caused by the server you’re playing on or your network connection. If you can launch Mobile Legends, log out of your account completely. Ensure the Mobile Legends servers are operational by visiting the Mobile Legends server status page. On this page, you can preview server outage reports in the last 24 hours for the game. Below, you can see if these reports are related to the Mobile Legends server connection, website, or the actual game. You should also make use of the Live Outage Map. This will allow you to see where these reports are coming from.
Mobile Legends Account Logout
Login issues are often caused by the server you’re playing on or your network connection. If you can launch Mobile Legends, log out of your account completely.

Verify the Mobile Legends Server Status
Ensure the Mobile Legends servers are operational by visiting the Mobile Legends server status page. On this page, you can preview server outage reports in the last 24 hours for the game. Below, you can see if these reports are related to the Mobile Legends server connection, website, or the actual game. You should also make use of the Live Outage Map. This will allow you to see where these reports are coming from.

Network Connection Test
The issue is most likely linked to your network connection if the servers are all operational. Test your network connection using a speed testing site or application like Speedtest. This will give you an average latency, upload and download speed for your connection. If your ping is higher than 100ms, or you have an unstable download speed, you should consider using a different network connection to play Mobile Legends on your mobile device. To further improve your network connection, you can restart your router or modem if you haven’t done this in a while.

Enable Mobile Data for Mobile Legends: Bang Bang
In your device settings, scroll down and tap on Mobile Legends. Ensure the Mobile Data option is enabled to ensure that your Mobile Legends app can use your network connection while in-game.

Update Mobile Legends
In your AppStore or Google PlayStore, look up Mobile Legends. This will show you if the application is up to date, which could otherwise also cause login problems for Mobile Legends. You can then try relaunching Mobile Legends and logging in with your account.

Restart Device
If nothing helps you, restart your mobile device in case you haven’t done this in a while. This will restart some services and processes and, in many cases, fix the login problem for Mobile Legends. Android devices can also make use of clearing their application cache in the native device settings.
Video walkthrough
If it does not work
- If the current interface differs, compare it with the recorded video walkthrough.
