Gaming · PC & mobile

Fix Mobile Legends Login Bug - Unable to Login

Original source date

Answer

Login issues are often caused by the server you’re playing on or your network connection. If you can launch Mobile Legends, log out of your account completely. Ensure the Mobile Legends servers are operational by visiting the Mobile Legends server status page. On this page, you can preview server outage reports in the last 24 hours for the game. Below, you can see if these reports are related to the Mobile Legends server connection, website, or the actual game. You should also make use of the Live Outage Map. This will allow you to see where these reports are coming from.

Mobile Legends Account Logout

Login issues are often caused by the server you’re playing on or your network connection. If you can launch Mobile Legends, log out of your account completely.

Mobile Legends > Log Out
Mobile Legends > Log Out

Verify the Mobile Legends Server Status

Ensure the Mobile Legends servers are operational by visiting the Mobile Legends server status page. On this page, you can preview server outage reports in the last 24 hours for the game. Below, you can see if these reports are related to the Mobile Legends server connection, website, or the actual game. You should also make use of the Live Outage Map. This will allow you to see where these reports are coming from.

Preview the Mobile Legends server status for your region
Preview the Mobile Legends server status for your region

Network Connection Test

The issue is most likely linked to your network connection if the servers are all operational. Test your network connection using a speed testing site or application like Speedtest. This will give you an average latency, upload and download speed for your connection. If your ping is higher than 100ms, or you have an unstable download speed, you should consider using a different network connection to play Mobile Legends on your mobile device. To further improve your network connection, you can restart your router or modem if you haven’t done this in a while.

Test your internet connection with Speed Test
Test your internet connection with Speed Test

Enable Mobile Data for Mobile Legends: Bang Bang

In your device settings, scroll down and tap on Mobile Legends. Ensure the Mobile Data option is enabled to ensure that your Mobile Legends app can use your network connection while in-game.

iPhone Settings > Mobile Legends > Mobile Data
iPhone Settings > Mobile Legends > Mobile Data

Update Mobile Legends

In your AppStore or Google PlayStore, look up Mobile Legends. This will show you if the application is up to date, which could otherwise also cause login problems for Mobile Legends. You can then try relaunching Mobile Legends and logging in with your account.

iPhone Settings > App Store
iPhone Settings > App Store

Restart Device

If nothing helps you, restart your mobile device in case you haven’t done this in a while. This will restart some services and processes and, in many cases, fix the login problem for Mobile Legends. Android devices can also make use of clearing their application cache in the native device settings.

Video walkthrough

If it does not work

  • If the current interface differs, compare it with the recorded video walkthrough.