If the Launcher itself will not open, freezes, crashes, or shows This App Can't Open, run the Xbox Gaming Services Repair Tool, repair the Launcher in Windows App settings, then reset the Microsoft Store cache. Back up worlds before resetting or reinstalling.
Use this page when no Launcher window appears, it freezes before game selection, or Windows says This App Can't Open. A game crash after selecting Play is a different problem.
2
Run the Gaming Services Repair Tool
Open the Xbox app, select the profile menu > Support > Gaming Services Repair Tool > Start Troubleshooting, then retry Minecraft Launcher.
3
Repair Minecraft Launcher
Open Settings > Apps > Installed apps > Minecraft Launcher > More > Advanced options > Repair. Reopen the Launcher after Windows finishes.
4
Reset Microsoft Store cache
Press Windows+R, enter `wsreset.exe`, select OK, and wait for Microsoft Store to reopen. Retry the Launcher.
5
Back up before reset or reinstall
If it still will not open, back up local worlds. Then use Reset from Advanced options or uninstall and reinstall only from Microsoft Store or Minecraft's official download page.
6
Verify the Launcher window
Success means the Launcher opens and loads the account and edition list. If it still fails, send Minecraft Support the exact symptom, Windows version, and completed actions.
If it does not work
Do not delete `.minecraft`, disable the firewall, or change graphics drivers for a failure that occurs before the Launcher window opens.
If the Launcher opens but its own update stalls, use the separate Launcher-update workflow.
ⓘ Sources and verification
Checked against official documentation on . Scope: Windows PC.
Source-checked against Minecraft's current launcher crash and freeze workflow.
