Windows 11 · Windows

Fix Microsoft Account Login Issue on Xbox App

Original source date

Answer

Ensure your Windows version is up to date. Search for Update in your start menu search to open your Check for Updates system settings window. Click on Check for Updates, Download or Install now. After downloading the latest update restart your PC. Navigate to the Time & Language tab in your settings and click Date & Time. Ensure the Set the time automatically option is enabled. If this is already the case, uncheck and recheck this option.

Update your Windows Operating System

Ensure your Windows version is up to date. Search for Update in your start menu search to open your Check for Updates system settings window. Click on Check for Updates, Download or Install now. After downloading the latest update restart your PC.

Windows Settings > Windows Update
Windows Settings > Windows Update

Set Time & Date Settings to Automatic

Navigate to the Time & Language tab in your settings and click Date & Time. Ensure the Set the time automatically option is enabled. If this is already the case, uncheck and recheck this option.

Windows Settings > Time & Language > Set the time automatically
Windows Settings > Time & Language > Set the time automatically

Remove & Re-Add your Microsoft Account

If the previous step did not help, navigate to the Accounts tab in your settings. Under Email & Accounts, remove your current Microsoft account and add it again as a new one on this window.

Windows Settings > Accounts > Email & Accounts
Windows Settings > Accounts > Email & Accounts

Start Xbox Services

Check if the Xbox services are starting with your PC. Search for msconfig in your start menu search to open up your System Configuration window. Under Services, search for Xbox and ensure these boxes are checked. To apply these changes, restart your PC, which will also restart the Xbox App services.

System Configuration > Services
System Configuration > Services

Video walkthrough

If it does not work

  • If the current interface differs, compare it with the recorded video walkthrough.