Gaming · Platform not recorded
Lost Ark - How To Fix Network Lag, High Ping & Packet Loss
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Answer
Verify the Lost Ark Server Status page to ensure your network issues are unrelated to the server you are playing on. On this page, you can preview the server status for the four server locations and if the server is operational, busy, full or in maintenance. If you feel like the issue is related to your network connection, test your connection by visiting Speedtest.net. A normal Up & Download speed, without interruption, is essential for a stable gaming experience. Especially your Ping should remain below 100ms.
Verify the Lost Ark Server Status
Verify the Lost Ark Server Status page to ensure your network issues are unrelated to the server you are playing on. On this page, you can preview the server status for the four server locations and if the server is operational, busy, full or in maintenance.
Test your Network Connection
If you feel like the issue is related to your network connection, test your connection by visiting Speedtest.net. A normal Up & Download speed, without interruption, is essential for a stable gaming experience. Especially your Ping should remain below 100ms.
Disable VPN or Proxy Connection
Account for any VPN service which could be running on your system. Or turn off your VPN while in-game. Use an ethernet cable to ensure the best possible connection. If you have to use a Wifi connection, then make sure to restart your router or modem if you haven't done this in a while, and reduce the number of devices connected to the same network.
End Network-Intensive Tasks
Open up your Task Manager by searching for it in your Windows start menu search. In the Performance tab, click on Open Resource Monitor.
In the Network tab, open the Processes with network activity, and after a few sec…
In the Network tab, open the Processes with network activity, and after a few seconds, you will see every process using your network connection. This might be your browser running in the background, steam or a download bottlenecking your connection. I suggest you only end the processes you know won't break your operating system.
Command Prompt
Open up your Command Prompt, by searching for CMD and hitting enter. Use the subsequent commands: ping google.com This command will check your latency and packet loss to google's servers. If your ping is higher than 100ms, or if you encounter any packet loss, you should make a few changes to your connection and follow the subsequent tweaks. ipconfig /flushdns This will flush and reset the content of your DNS resolver cache. Using this command can, in some cases, fix network-related issues with Lost Ark.
Verify Connection to ISP
If you still have latency and lag issues, verify your connection to your ISP and ensure you are using a decent data plan. You can troubleshoot this step by switching your connection to your hotspot, for example.
Change DNS Server Address
Change your DNS server address, in case your network connection still causes the problem. Open your Control Panel by searching for it in your start menu search. Make sure to View by: Category, and click on Network and Internet.
Click on Network and Sharing Center, and select your connection
Click on Network and Sharing Center, and select your connection. This will open up this window, containing some general information about your connection. Navigate to Properties, and lastly, double-click the Internet Protocol Version 4.
Select to Use the following DNS server addresses option
Select to Use the following DNS server addresses option. As your Preferred DNS server, use: 8.8.8.8, and as your Alternate DNS server, use: 8.8.4.4. This will for a lot of users fix network-related issues when playing Lost Ark, as these are the official public DNS server addresses from Google, which are safe to use.
Update your Network Adapter Driver
To further troubleshoot network-related problems, I suggest updating your Network Adapter’s driver. To do so, search for Device Manager in your start menu search to open it up. Expand your Network Adapters, right-click the one you are using, and select Update Driver. Finally, click on Search automatically for drivers. This will take a second to download and install the latest Network Adapter driver.
Windows Operating System Update
Ensure your Windows 11 version is up to date. Search for Update to open up your Check for Updates system settings window. Your settings will open up. Click on Check for Updates, Download or Install Now, and restart your PC after making all of these changes to your OS.
End Resource-Intensive Tasks
If you still experience network-related issues when playing Lost Ark, then you most likely have software running on your system which is hindering you from playing Lost Ark. To fix this, I suggest ending processes from running in your Task Manager of recently installed programs that can change your files, or use up your available resources, such as OBS, Shadowplay, CCleaner or Adobe applications to troubleshoot which program is causing the issue.
Video walkthrough
If it does not work
- If the current interface differs, compare it with the recorded video walkthrough.