Gaming · Platform not recorded

Lost Ark - Connection Time Out Error Fix

Original source date

Answer

Ensure your game files are complete and current. Ensure that Lost Ark is not running in the background and open your Steam library. Right-click Lost Ark and select Properties. In the Local Files tab, select Verify integrity of game files. Redownloading and replacing any missing or corrupted game files will take a minute.

Verify the Lost Ark Game Files

Ensure your game files are complete and current. Ensure that Lost Ark is not running in the background and open your Steam library. Right-click Lost Ark and select Properties.

Steam library > Lost Ark > Properties
Steam library > Lost Ark > Properties

In the Local Files tab, select Verify integrity of game files

In the Local Files tab, select Verify integrity of game files. Redownloading and replacing any missing or corrupted game files will take a minute.

Lost Ark Properties > Local Files > Verify integrity of game files
Lost Ark Properties > Local Files > Verify integrity of game files

Restart the Steam Client

Restart your Steam client. Open up your system tray, right-click the Steam icon, and select Exit. You can then try relaunching Lost Ark to see if this fixes the Connection Time Out error.

Uninstall Lost Ark Beta Files

If you took part in the Lost Ark technical beta, then make sure to remove all of the beta files by uninstalling the beta version of the game.

Steam > Exit
Steam > Exit

Verify the Lost Ark Server Status

The problem could also be related to your network connection or the server you are playing on, I suggest verifying the Lost Ark Server Status page to make sure that your network issues are not related to the server you are playing on. On this page, you can preview the server status for the four server locations and if the server is operational, busy, full or in maintenance.

Lost Ark Server Status
Lost Ark Server Status

Test Your Ietwork Connection

If you feel like the issue is related to your network connection, then make sure to test your connection by visiting Speedtest.net. An average Up & Download speed, without interruption, is important to have a stable gaming experience. Especially your Ping should remain below 100ms.

Test your internet connection to the closest server
Test your internet connection to the closest server

Disable VPN Connection

Account for any VPN service that could be running on your system. Or turn off your VPN while in-game. Use an ethernet cable to ensure the best possible connection. If you have to use a Wifi connection, restart your router or modem if you haven't done this in a while, and reduce the number of devices connected to the same network.

Windows Settings > Network & Internet > VPN
Windows Settings > Network & Internet > VPN

Video walkthrough

If it does not work

  • If the current interface differs, compare it with the recorded video walkthrough.