How to Fix Mic Not Working & Audio Issues in Lost Ark
Source-checked · About 10 minutes
Answer
In Lost Ark, confirm Master, Voice, and game volume are audible and select the intended voice-input mode. In Windows Sound settings, choose and test the same input and output devices, then run the built-in sound troubleshooters. Retest voice chat with a party member before changing drivers or reinstalling the game.
1
Separate game audio from voice input
Note whether Lost Ark game sound, voice chat output, microphone input, or all Windows audio is missing. Check Lost Ark Support for a current incident before changing local settings.
Open up Lost Ark and navigate to your Audio settings.
3
Set the Volume sliders to your personal preference
Set the Volume sliders to your personal preference. Most of these are reduced to a minimum on my end to record this video, but you should balance these so you can use Voice Chat by changing the audio settings below.
4
Review Lost Ark Voice Chat Settings
You should consider using Push to Talk as your Voice Input Mode, as it can be annoying to party members.
5
Review Adjust the Windows Sound Settings
After changing your Lost Ark settings, you should close the game and search for Sound in your start menu to open your Sound Settings window. Set the output and input device to your main device.
6
Click on Troubleshoot common sound problems for Output and Input
Click on Troubleshoot common sound problems for Output and Input devices in your Advanced Sound settings. A new window will open, where you must scan your audio devices for common problems.
7
Verify game and voice separately
Confirm Lost Ark game audio plays through the intended output, then join a permitted party voice test and verify the input indicator responds to the selected microphone.
8
Escalate the failing layer
If the device fails in Windows, continue with Windows audio support. If it works in Windows but not Lost Ark, send Amazon Games Support the selected devices, voice mode, game version, and test result.
Video walkthrough
If it does not work
If the expected control is missing, update Lost Ark and confirm the account, platform, region, and eligibility before assuming the feature was removed.
If the action changes currency, progress, or account access, stop and use official support instead of guessing from an older label.
ⓘ Sources and verification
Checked against official documentation on . Scope: Windows PC.
Follow the linked first-party guidance if labels differ after a platform or app update.
