Gaming · Platform not recorded

Genshin Impact - How To Fix Slow Download Speed

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Answer

When a new update is released, the amount of users downloading the update causes your download to be slow. While downloading, close the launcher. Next, open up your system tray in your taskbar and exit the application. You should then re-open the Genshin Impact launcher and continue the download. This has been the easiest fix for most users, as this workaround can substantially increase your download rate.

Restart the Genshin Impact Client

When a new update is released, the amount of users downloading the update causes your download to be slow. While downloading, close the launcher. Next, open up your system tray in your taskbar and exit the application. You should then re-open the Genshin Impact launcher and continue the download. This has been the easiest fix for most users, as this workaround can substantially increase your download rate.

1 download genshin impact.jpg
1 download genshin impact.jpg

Test and Improve your Internet Connection

If this did not help as much as you wanted, ensure you’re not using any VPN service. Verify your network connection. To test your connection, visit this page, everything you need will be listed below. A normal up- and download speed, without interruption, is essential to have a stable gaming experience. Especially your ping should remain below 100ms. To better your connection, close the launcher and use an ethernet cable to ensure the best possible connection. If you have to use a WiFi connection, then make sure to restart your router or modem if you haven't done this in a while, and reduce the number of devices connected to the same network.

Test your average up- and download speed
Test your average up- and download speed

Video walkthrough

If it does not work

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