Gaming · Platform not recorded
Fortnite - How to Fix “Sorry, Purchase Failed” Error Message
Original source date
Answer
Ensure your payment method has enough funds to cover the Fortnite Item Shop purchase cost. If that is the case, and you’re still getting the error message, then close Fortnite and open up the Epic Games launcher. Select your name and click on Manage Account.
Change or Add a Payment Method for Fortnite
Ensure your payment method has enough funds to cover the Fortnite Item Shop purchase cost.
If that is the case, and you’re still getting the error message, then close Fortn…
If that is the case, and you’re still getting the error message, then close Fortnite and open up the Epic Games launcher. Select your name and click on Manage Account.
A new tab will open up on your preferred browser, on which you can add a payment…
A new tab will open up on your preferred browser, on which you can add a payment method in the Payments tab.
More importantly, in your Personal Information tab, set your country and language…
More importantly, in your Personal Information tab, set your country and language from where your payment method (credit card) is from. This should enable you to use the payment method.
If you’re not in the country from where the payment method is, you will need to u…
If you’re not in the country from where the payment method is, you will need to use a VPN service to complete the purchase. You can also use a VPN connection from Slovenia, enabling you to buy V-Bucks using the PaySafe payment method, for example.
Video walkthrough
If it does not work
- If the current interface differs, compare it with the recorded video walkthrough.