Gaming · Windows
How to Fix Roblox Error Code 268 on PC
Source-checked About 10 minutes
Answer
Roblox says error 268 can result from a client-server connection problem or software such as antivirus overriding Roblox permissions. Restart, try another connection, review security conflicts, and then reinstall or clear Roblox app data using Roblox's operating-system-specific instructions.
Read the exact error
Confirm the message is error code 268, 'You have been kicked due to unexpected client behavior.' Use Roblox's dedicated article because similarly worded kick messages can represent a creator ban or another code.
Check Roblox status
Review the official status page for an incident affecting player connections. Wait during a reported disruption; local resets cannot correct a Roblox service failure.
Restart the PC and client
Exit Roblox and any related third-party tools, restart Windows, and launch the official client once. Do not run an executor, modified client, or emulator while testing.
Try another trusted connection
Connect the PC to a different internet source you are authorized to use and retry. Roblox specifically recommends this to distinguish a local network issue from the client.
Review antivirus conflicts
Check whether antivirus or security software is overriding Roblox permissions. Allow only the verified Roblox executable when necessary; do not turn protection off globally or download a replacement executable.
Reinstall Roblox
Uninstall Roblox through Windows, restart, and install a new official copy. Roblox says this can clear corrupted files and update the client to the current version.
Clear app data only if required
If Roblox's Windows instructions for your version call for clearing app data, follow that exact procedure after uninstalling. This resets local Roblox data, so avoid improvising commands against broader folders.
Contact Roblox Support
If error 268 persists on a clean client and another connection, contact support with the code, Windows version, and steps already tried. Never pay someone to remove the error from an account.
Video walkthrough
If it does not work
- If the error follows use of a modified client or executor, remove it completely and follow Roblox's anti-cheat guidance.
- If the same account works on another supported device, include that result in the support request because it narrows the failure to the PC or network.
Sources and verification
Checked against official documentation on . Scope: Windows.
Follow the linked first-party guidance if labels differ after a platform or app update.