AI · Platform not recorded
Fix Generative Fill Missing or Greyed Out in Photoshop
Source-checked About 10 minutes
Answer
Update Photoshop, sign in to the correct Adobe account, check that the document and selection meet Generative Fill requirements, then use Adobe's current troubleshooting steps for the exact unavailable or greyed-out state.
Update Photoshop and sign in
Install the current Photoshop update and confirm you are signed in to the Adobe account that has access to Generative AI features.
Check the document and selection
Open a supported document, make a selection, and confirm Generative Fill is available from the contextual task bar.
Follow Adobe's symptom-specific checks
Use Adobe's current troubleshooting guide for the missing or greyed-out state before changing app files or account settings.
Video walkthrough
If it does not work
- If the issue continues, record the exact error and compare it with the linked Adobe Help Center guidance before resetting, reinstalling, changing permissions, or deleting data.
Sources and verification
Checked against official documentation on . Scope: Platform not recorded.
Follow the linked first-party guidance if labels differ after a platform or app update.