Windows 11 · Windows

Fix Unexpected Shutdowns or Restarts in Windows 10 or 11

Source-checked About 10 minutes

Answer

Record the stop code, remove recently added hardware, install Windows and driver updates, and use Safe Mode or recovery only if the restart repeats.

Guide steps6 steps
  1. Record the stop code
  2. Remove recently added hardware
  3. Update Windows and drivers
  4. Test in Safe Mode
  5. Choose recovery from the evidence
  6. Optional affiliate links
  7. If it still does not work

Record the stop code

Note the stop code and any named module before Windows restarts.

Remove recently added hardware

Disconnect recently added nonessential hardware and check Device Manager for warning icons.

Update Windows and drivers

Install current Windows updates, keep at least 10 to 15 percent of the system drive free, and update any device marked with a warning in Device Manager.

Test in Safe Mode

If the same restart repeats, start Windows in Safe Mode. A stable Safe Mode session points to a driver, startup app, or service rather than proving a hardware fault.

Choose recovery from the evidence

If restarts continue with the same stop code, use Microsoft's recovery option that matches the recent hardware, driver, update, or startup change. Back up current files before System Restore, reset, or reinstall.

Optional affiliate links

Affiliate disclosure: these preserved source links may earn Tech How a commission at no additional cost to you. They are optional and do not replace the supported procedure above.

Video walkthrough

If it does not work

  • If restarts continue, record the time and Event Viewer or reliability entry, then compare Windows Update restart scheduling, temperature, power and a clean boot. Back up immediately if storage or hardware errors appear; do not disable updates or automatic recovery merely to hide the symptom.
Sources and verification

Checked against official documentation on . Scope: Windows.

Follow the linked first-party guidance if labels differ after a platform update.

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