Windows 11 · Windows
Fix Epic Games Launcher Not Working
Original source date
Answer
Open up your Task Manager by searching for it in your start menu search. In the Processes tab, end all Epic Games processes from running in the background. Close your Task Manager and search for %AppData%, and hit enter. A new folder will open up. Navigate to: AppData > Local > Epic Games Launcher > Saved. Here, make sure to delete the webcache folder. You can then restart the Epic Games launcher.
End All Epic Games Tasks on your PC
Open up your Task Manager by searching for it in your start menu search. In the Processes tab, end all Epic Games processes from running in the background.
Clear the Epic Games Launcher Cache
Close your Task Manager and search for %AppData%, and hit enter. A new folder will open up. Navigate to: AppData > Local > Epic Games Launcher > Saved. Here, make sure to delete the webcache folder. You can then restart the Epic Games launcher.
Run the Epic Games Troubleshooter
After logging in, click your profile icon at the top right and select Settings.
In your Epic Games settings, scroll down and click on Troubleshoot
In your Epic Games settings, scroll down and click on Troubleshoot.
This will take a few seconds to troubleshoot any issues the Epic Games launcher m…
This will take a few seconds to troubleshoot any issues the Epic Games launcher might have by checking the launcher files and ensuring that everything you need is installed.
Check Network Connection
If the problem persists, the issue might be related to your network connection. Make sure that you are using a reliable network connection. Restart your router or modem if you haven’t done this in a while.
Reinstall Epic Games
You must reinstall the Epic Games launcher on your system as a last resort. To do so, search for Apps in your start menu search to open up your Apps & Features system settings window. Filter by all drives and search for Epic Games. Lastly, click on the burger menu for your Epic Games launcher and select Uninstall. This will take a minute to uninstall the Epic Games launcher from your system.
Navigate to Epicgames.com to redownload and reinstall the launcher to your system
Navigate to Epicgames.com to redownload and reinstall the launcher to your system.
Video walkthrough
If it does not work
- If the current interface differs, compare it with the recorded video walkthrough.