Confirm whether Screen Time, Family Sharing, Ask to Buy, an organization, or the App Store account is controlling purchases. Allowing in-app purchases removes one restriction but does not guarantee that a product is available or that payment will succeed.
2
Open Screen Time restrictions
Go to Settings > Screen Time > Content & Privacy Restrictions and enter the Screen Time passcode if requested. Open the correct Screen Time profile and authenticate with its passcode; for a child, use the organizer's authorized controls.
Screen Time Content Privacy on iOS
3
Open purchase controls
Tap iTunes & App Store Purchases, then tap In-app Purchases. Set In-app Purchases to Allow only after reviewing other purchase requirements and the risk of accidental charges.
4
Allow and test a purchase
Choose Allow, then return to the app; ask the family organizer if the restriction is managed for a child account. Return to the app, verify the Apple Account and displayed product price, and approve only the intended purchase through Apple's system sheet.
5
Verify the result
Use a low-risk free flow or review the purchase control without completing an unnecessary payment. Confirm Ask to Buy, purchase authentication, and receipts still behave as the family expects.
6
Troubleshoot iPhone in-app purchase permission
If the setting is locked, ask the family organizer or administrator. If purchases remain unavailable, check payment method, region, age rating, app eligibility, and Apple service status; do not disable unrelated privacy controls. Keep purchase authentication enabled so allowing purchases does not turn every app prompt into an unintended charge.
Video walkthrough
ⓘ Sources and verification
Checked against official documentation on . Scope: iPhone & iPad.
Follow the linked first-party guidance if labels differ after a platform or app update.