Windows 11 · Windows
Fix Media Offline in DaVinci Resolve
Source-checked About 10 minutes
Answer
Relink moved files, reconnect external storage, verify codec support, rebuild cache or proxies, and check frame-specific corruption before reimporting.
Identify the scope
Check whether every clip, one source file, or only cached and proxy media shows Media Offline.
Relink original media
Reconnect the drive, then use Relink Selected Clips or Change Source Folder to point Resolve to the current path.
Check codec and cache
Confirm the codec is supported on the installed system, then delete and rebuild only affected render cache or proxies.
Test the source file
Play the original outside Resolve and transcode a verified copy if the file or individual frames are damaged.
Video walkthrough
If it does not work
- If the issue continues, record the exact error and compare it with the linked Blackmagic Design guidance before resetting, reinstalling, changing permissions, or deleting data.
Sources and verification
Checked against official documentation on . Scope: Windows.
Follow the linked first-party guidance if labels differ after a platform or app update.