Open Chrome’s Delete browsing data controls, choose the time range and data types, then confirm deletion. Clearing cookies signs you out of most sites, so review the selected types before confirming.
1
Prepare and identify the exact scope
Decide the problem and smallest data scope: history, cached files, cookies, download history, passwords, autofill, or site settings. Sync can affect data across devices, so check the signed-in Chrome profile first.
2
Open Delete browsing data
Open Chrome, select More, then Delete browsing data.
3
Choose the time range and data
Select the time range and choose the history, cookie, cache, or other data types you intend to remove.
4
Confirm and sign in again if needed
Select Delete data and sign back in to sites if clearing cookies ended active sessions.
After deletion, reopen one affected site and verify the intended result. Confirm saved passwords, autofill, extensions, bookmarks, and other unselected data remain available before clearing a broader period.
6
Understand limits and consequences
Deleting cookies signs you out and removes site preferences; clearing cache can slow the next load; clearing history removes address-bar suggestions. It does not remove files already downloaded or activity stored in every online account.
7
Use the safest supported follow-up
Use a narrow time range or delete a specific site's data when only one site is broken. Export or verify important passwords before selecting password data, and close sensitive tabs after signing out.
Video walkthrough
If it does not work
If a site still fails, record its message, test a private window, and check extensions or the site's status before deleting more data. Do not repeatedly erase all browsing information when the problem is account-side or network-side.
ⓘ Sources and verification
Checked against official documentation on . Scope: Windows.
Follow the linked first-party guidance if labels differ after a platform or app update.
