Open Steam Support's Change my password page, identify the account by email address, phone number, or account name, complete Steam's verification, then set the new password and sign in again. If the account may be stolen, secure the linked email and scan the computer before recovery; never share a recovery code or password.
Enter the associated email address or phone number, or use Search with my account name when needed. If Steam cannot identify the account, use the official contact-Support option on that page.
3
Complete Steam's verification
Choose an available verification method and enter the code only on Steam Support. Follow the account-specific prompts; the available channel depends on the recovery information Steam has for that account.
4
Set the password and sign in
Create a unique password that is not used for the linked email or another service, then sign in through the official Steam client. The successful sign-in with the new password is the completion check.
5
Secure a suspected stolen account
If compromise was suspected, secure the linked email, scan the computer, then open Steam > Settings > Security > Authorized Devices and use Sign out everywhere if an unknown device appears. Confirm only trusted devices remain.
If it does not work
If Steam cannot identify the account from the email address or phone number, use Search with my account name or the official contact-Support option on the same page.
If you no longer control the recovery channel, continue through Steam Support's account-specific ownership prompts. Do not use an account-recovery seller or send credentials outside Steam's official form.
ⓘ Sources and verification
Checked against official documentation on . Scope: Web, Steam desktop client.
Steam Support documents the direct password-reset entry point, account-identification alternatives, stolen-account preparation, and post-recovery device security.
